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En tant que Product Owner Partner 360, vous serez en charge de co-définir avec le Head of Partner & Customer assets et le Global Commercial Excellence Manager, le futur de notre outil de CRM Partenaire (modèle B2B2C) et son positionnement dans le cycle de vie et l’environnement du Partner.

Vous créez et maintenez le produit Partner 360, en vous appuyant sur la valeur métier, vous écrivez et priorisez les éléments du backlog produit (« user stories »), co-définissez la vision produit avec le product manager et mettez en place les bons KPIs pour mesurer la mise en œuvre de celui-ci.

**DIMENSION DU POSTE**

Stratégique : L’inscription des équipes métiers et l’acceptation des utilisateurs finaux sont deux facteurs clé de succès. Le GPO Data Analytics est habilité pour jouer un rôle clé dans la définition de la vision produit, son implémentation et la gestion des « problèmes » au fur et à mesure qu’ils apparaissent.
International : Capacité à collaborer avec une équipe multi nationale et des équipes locales de différentes zones géographiques avec une approche efficace et agile de co-construction. Comprendre les différentes cultures et tendances de marchés locales, construire sur les points communs et s’adapter aux attentes des utilisateurs locaux.
Agilité et Transversalité : Capacité à interagir avec différentes fonctions au niveau global ou local (dans les pays) - Commerciaux, Excellence Technique, Expérience client, Opérations, Réseaux de Prestataires, Ressources Humaines, Communications,
Opérationnel : Le Product Owner travaille main dans la main avec les équipes métiers, les différentes équipes de développement, et les autres Product Owners (locaux et centraux).

**Vous serez responsable de**:

- Construire et mettre à jour la vision produit et la roadmap du produit
- S’approprier le cycle de vie entier du produit de son idéation à son implémentation
- Collecter et analyser les besoins utilisateurs pour implémenter des fonctionnalités à forte valeur ajoutée
- Ecrire et prioriser en fonction de la valeur business les user stories pour maintenir le backlog produit
- Participer aux recettes/ tests fonctionnels et techniques tout en embarquant les équipes métiers
- Animer les sprint planning et participer aux rituels agiles
- Communiquer et engager les contributeurs pour collecter leurs feedbacks et prendre les bonnes décisions pour mettre en œuvre la vision produit.

**Activités détaillées**:

- Co-définir la vision produit de la solution Partner 360 avec le product manager
- Façonner la stratégie produit avec une trajectoire claire
- Responsable du « product backlog »
- Prioriser les « users stories » sur leur valeur métiers
- Responsable de la création et du suivi des indicateurs de performance de la solution et prendre les bonnes décisions
- Apporter une approche innovante liée aux tendances du marché
- Favoriser les approches « Test & Learn »
- Gérer et suivre le budget du produit
- Gérer les contributeurs clé pour collecter leurs retours et leur engagement sur le long terme
- Responsable de la sécurité, de la performance et de la qualité du produit
- Animer les sprint planning et participer aux rituels agiles

**Votre Profil** Formations, Qualifications Professionnelles et Expérience**
- Master 2 ou équivalent (bac+5)
- Un minimum de 3 ans d'expérience en tant que chef de projet CRM ou Business analyst
- Une expertise avérée dans le framework agile sur des projets Data à grande échelle (ou traitant de grands ensembles de données)
- Expérience dans les environnements techniques Salesforce
- Expérience de la conduite du changement / Gestion Projet dans les grandes organisations
- Expérience de la supervision du personnel sur les livraisons opérationnelles
- Anglais courant, le français est un plus
- Une expérience dans le domaine de l'assurance/assistance serait appréciée

LI-FR

**A propos d'AXA**
Le Groupe AXA est un leader mondial de l’assurance et de la gestion d’actifs, avec 160 000 collaborateurs au service de 105 millions de clients dans 62 pays.

Nous protégeons et conseillons nos clients à chaque étape de leur vie, en proposant des produits et services qui répondent à leurs besoins dans les domaines de l'assurance, de la prévoyance, de l'épargne et de la gestion des actifs.

Notre mission: Donner à chacun les moyens de vivre une vie meilleure.

Nos valeurs: Customer first, Intégrité, Courage et One AXA

**A propos de notre entité**

AXA Partners is AXA’s global entity dedicated to co-building and distributing with partners simple, customer-centric and innovative solutions that combine insurance, assistance and other value-added services.

As an integral part of the Group Innovation unit, AXA Partners also plays a key role in the deployment of disruptive solutions emerging from this innovation ecosystem.

With the support of operating units established in 39 countries, our