F&b Supervisor

hace 8 meses

Madrid, España Pestana Hotel Group A tiempo completo

**Scope**:

- Ensure a successful daily operation of the F&B department of the respective unit(s), supervising and organising all food services - breakfast, lunch, dinner, snacks and quick meals according to company standards, raising quality expectations.

**Responsabilities and areas of action**:

- Coordinate the restaurant and bar team - Provide clear guidance to team members, assigning work and instructing the team in the details of the work. - Observe performance and encourage improvement, ensuring that productivity, efficiency and service standards are met. - Maintain a safe working environment for co-workers and ensure compliance with all policies and procedures. Ensure restaurant rooms preparation - Supervise the mise-en-place, including the placement of linen, dishware and glasses, as well as the preparation of buffets for breakfast and other quick meal services. - Plan and coordinate all room service activities to ensure efficient operation. Ensure quality standards - Visually inspect F&B outlets and equipment for cleanliness and physical appearance. - Coordinate events, in particular the organization of spaces and the coordination of suppliers. Assist clients during events in everything that may be necessary. - Control beverage costs, food waste, product inventory, expenses and payroll to meet or exceed budget targets. - Review trends in food services. Recommend and initiate changes to maximize goals and objectives.

**Behavioral Competencies**:

- Planning and Organization (Be Efficient)- Dealing with complexity (Being Efficient)- Leadership and People Development (Be Collaborative)- Business Orientation (Be Efficient)- Goal Orientation (Be Efficient)- Adaptation to Transformation (Be Agile)- Focus on the internal and external customer (Being Passionate)- Innovation (Be Agile)- Team-work (Be Collaborative)- Problem Analysis and Solving (Be Efficient)- Resilience (Be Agile)- Rigor and Attention to Detail (Be Efficient)- Best market Practices (Be Efficient)- Proactivity (Be Efficient)- Enviromental and social Consciousness (Be Conscious)**Technical Competencies**:

- F&B Operations Management- Restaurant operations management- Wine service- Bar operations management- F&B Service- Customer Service- F&B software (Micros)- English

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