Reservations Agent

hace 6 meses

Santa Eularia Des Riu, España Jumeirah Mallorca A tiempo completo

**About Jumeirah & the Hotel**:
Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise.
Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience
Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.
Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.
Jumeirah Port Soller Hotel & Spa, Mallorca is located on a cliff and surrounded by pine forests looking over the fishing town of Port Soller. Its 121 spacious guestrooms and suites, all with private terrace or balcony, enjoy stunning views of the port, the Mediterranean Sea and the impressive Tramuntana mountain range, a UNESCO Heritage site. The hotel offers two restaurants, two bars, two swimming pools and a Talise Spa. The hotel is divided into eleven low-rise structures ensuring that visitors experience a truly exceptional and natural environment.
At Jumeirah, we are committed to encouraging and developing our colleagues in We want you to do well from the beginning, so we'll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah 'Your Place to Shine'.
Jumeirah Port Soller Hotel & Spa, Mallorca is located on a cliff and surrounded by pine forests looking over the fishing town of Port Soller.
Its 121 spacious guestrooms and suites, all with private terrace or French balcony, enjoy stunning views of the Mediterranean Sea or views of the port and the impressive Tramuntana mountain range, a UNESCO Heritage site.
The hotel offers three restaurants, three bars, two swimming pools and our Talise Spa. The hotel is divided into eleven low-rise structures ensuring that visitors experience a truly exceptional and natural environment.

**About the Role**:
An opportunity has arisen for a Reservations Agent position to join our Housekeeping Department in Jumeirah Port Soller Hotel & Spa.

**The main duties and responsibilities of this role**:
Managing effectively distribution of workload among staff
Work with DOSM & DOR to ensure that the denial reports relate to the business demands, review on a weekly basis.
Ensuring that the profiles within the Opera system are linked, to ensure effective sales tracking.
Being fully conversant with all functions of Jumeirah’ CRS system and ensuring that the information is effectively updated
Identifying ongoing training needs and make sure that reservations agents receive training in all areas in order to provide a consistent and professional standard of service to internal and external customers
Achieving as a minimum the objective/goal for accuracy of reservations within the customer surveys.
Researching market trends and generate new ideas for service and product that we will maintain a leading edge over the competitive set.

**About the benefits**:
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry.

**Qualification &Experience**:
At least 2 years in a senior reservation's role
Previous experience as Reservations Manager
Experience in a five-star hotel

**Skills**:Excellent level of English
Competent computer skills, word, excel, power point.
Excellent communicator at all levels
**Effective organizational skills**: able to prioritize tasks and self-manage a demanding workload.
Excellent presentation skills
Friendly, approachable, and professional

  • Reservations Agent

    hace 5 meses

    Santa Eularia Des Riu, España Marriott International, Inc A tiempo completo

    **Número de Empleo** 24018016 **Categoría de Empleo** Reservations **Ubicación** W Ibiza, Carrer Ricardo Curtoys Gotarredona, 37, Santa Eulalia del Rio, Baleares, Spain VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **ABOUT THE PROPERTY** The W Ibiza is located in Santa...

  • Reservations Agent Trainee

    hace 4 semanas

    Santa Eulalia del Río, Baleares, España Six Senses Ibiza A tiempo completo

    ### Job SummaryAs a Reservations Agent Trainee at Six Senses Ibiza, you will be responsible for ensuring seamless guest experiences from initial inquiry to departure. This role involves processing new reservations, updating and cleaning up existing reservations, and handling special requests and room allocations. You will also be responsible for monitoring...

  • Welcome Desk Agent

    hace 6 meses

    Santa Eularia Des Riu, España Marriott International, Inc A tiempo completo

    **Número de Empleo** 24031247 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** W Ibiza, Carrer Ricardo Curtoys Gotarredona, 37, Santa Eulalia del Rio, Baleares, Spain VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **ABOUT THE PROPERTY** The new W Ibiza...

  • Reservations Agent Trainee

    hace 4 semanas

    Santa Eulalia del Río, Baleares, España Six Senses Ibiza A tiempo completo

    Job Summary:As a Reservations Agent Trainee at Six Senses Ibiza, you will play a vital role in ensuring seamless guest experiences. This position requires a strong understanding of our brand values and a passion for delivering exceptional service.Key Responsibilities:Process new reservations, updates, and cancellations with accuracy and efficiency.Assist in...

  • Agent de Voyage

    hace 6 meses

    Santa Cruz de Tenerife, España Tunon A tiempo completo

    Agent de Voyage Référence : Etablissement : Nancy Domaine : Bachelor Tourisme Type de poste : Agent de Voyages Type de contrat : Stage Secteur : Agence de Voyages Localisation : Ténérife Dans le cadre de notre Formation , notre Ecole Tunon recherche pour l’une de nos...

  • Booking Agent

    hace 6 meses

    Santa Cruz de Tenerife, España AIRE Ancient Baths A tiempo completo

    **The role**: At AIRE we are looking for a Booking Agent to reinforce our team! Located in Tenerife, your main responsibility is to offer excellent customer service and the correct management of booking reservations. You will work for all AIRE's facilities. Some of the tasks that you will perform: - Managing individual and group reservations. - Solving...

  • Booking Agent

    hace 2 meses

    Santa Cruz de Tenerife, España AIRE Ancient Baths A tiempo completo

    **The role**: At AIRE we are looking for a Booking Agent to reinforce our team! Located in Tenerife, your main responsibility is to offer excellent customer service and the correct management of booking reservations. You will work for all AIRE's facilities. Some of the tasks that you will perform: - Managing individual and group reservations. - Solving...

  • Booking Agent

    hace 6 meses

    Santa Cruz de Tenerife, España AIRE Ancient Baths A tiempo completo

    **The role**: At AIRE we are looking for a Booking Agent to reinforce our team! Located in Tenerife, your main responsibility is to offer excellent customer service and the correct management of booking reservations. You will work for all AIRE's facilities. Some of the tasks that you will perform: - Managing individual and group reservations. - Solving...

  • Agente de Reservas

    hace 2 meses

    Santa Susanna, España ALEGRIA Hotels A tiempo completo

    ¡Únete al equipo! En ALEGRIA Hotels buscamos profesionales proactivos y comprometidos con ganas de trabajar en un gran equipo. Ofrecemos la oportunidad de formar parte de una prestigiosa cadena hotelera nacional, donde nuestro principal objetivo es que puedas crecer con nosotros y llegar tan lejos como desees. Valoramos el esfuerzo diario, el trabajo en...

  • Booking Agent

    hace 6 meses

    Santa Cruz de Tenerife, España AIRE Ancient Baths A tiempo completo

    **The role**: At AIRE we are looking for a Booking Agent to reinforce our team! Located in Tenerife, your main responsibility is to offer excellent customer service and the correct management of booking reservations. You will work for all AIRE's facilities. Some of the tasks that you will perform: - Managing individual and group reservations. - Solving...

  • Agent de Voyage International

    hace 1 mes

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Tunon A tiempo completo

    Agent de Voyage InternationalRejoignez notre équipe de l'Ecole Tunon pour occuper le poste d'Agent de Voyage International. Vous serez chargé de renseigner les clients et de les aiguiller sur leur choix de voyages.Compétences requisesSavoir optimiser et développer le portefeuille clients espagnol.Être à l'aise avec les réservations et la vente de...

  • Booking Agent

    hace 2 meses

    Santa Cruz de Tenerife, España Aire Ancient Baths A tiempo completo

    The role: At AIRE we are looking for a Booking Agent to reinforce our team! Located in Tenerife, your main responsibility is to offer excellent customer service and the correct management of booking reservations. You will work for all AIRE's facilities. Some of the tasks that you will perform: Personalized customer service via email, chat, and/or...

  • Agente de reservas

    hace 3 semanas

    Santa Susanna, España ALEGRIA Hotels A tiempo completo

    ¡Únete al equipo! En ALEGRIA Hotels buscamos profesionales proactivos y comprometidos con ganas de trabajar en un gran equipo. Ofrecemos la oportunidad de formar parte de una prestigiosa cadena hotelera nacional, donde nuestro principal objetivo es que puedas crecer con nosotros y llegar tan lejos como desees. Valoramos el esfuerzo diario, el trabajo en...

  • Agente de reservas

    hace 1 mes

    Santa Susanna, España ALEGRIA Hotels A tiempo completo

    ¡Únete al equipo! En ALEGRIA Hotels buscamos profesionales proactivos y comprometidos con ganas de trabajar en un gran equipo. Ofrecemos la oportunidad de formar parte de una prestigiosa cadena hotelera nacional, donde nuestro principal objetivo es que puedas crecer con nosotros y llegar tan lejos como desees. Valoramos el esfuerzo diario, el trabajo en...

  • Agent de voyages internationalisé

    hace 1 semana

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Tunon A tiempo completo

    A propos de notre équipeNous sommes l'école de formation Tunon et nous recherchons pour l'une de nos entreprises partenaires :un(e) Agent de voyages à l'internationalVotre mission sera de renseigner les clients et de les aiguiller sur leur choix de voyages :Fonctionnalités clésSavoir optimiser et développer le portefeuille clients...

  • Booking Agent

    hace 2 meses

    Santa Cruz de Tenerife, España Aire Ancient Baths A tiempo completo

    The role:At AIRE we are looking for a Booking Agent to reinforce our team!Located in Tenerife, your main responsibility is to offer excellent customer service and the correct management of booking reservations.You will work for all AIRE's facilities.Some of the tasks that you will perform:Personalized customer service via email, chat, and/or telephone on an...

  • Agente de reservas

    hace 2 meses

    Santa Susanna, España ALEGRIA Hotels A tiempo completo

    ¡Únete al equipo!En ALEGRIA Hotels buscamos profesionales proactivos y comprometidos con ganas de trabajar en un gran equipo.Ofrecemos la oportunidad de formar parte de una prestigiosa cadena hotelera nacional, donde nuestro principal objetivo es que puedas crecer con nosotros y llegar tan lejos como desees. Valoramos el esfuerzo diario, el trabajo en...

  • Danish Speaker Booking Agent

    hace 6 meses

    Santa Cruz de Tenerife, España AIRE Ancient Baths A tiempo completo

    **About Us**: AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities. At AIRE we are...

  • Recherche d'un Agent de Voyages à l'international chez Tunon

    hace 5 días

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Tunon A tiempo completo

    Description du poste Dans le cadre de notre Formation, nous recherchons pour l'une de nos entreprises partenaires un(e) Agent de Voyages à l'international. Votre mission sera de renseigner les clients et de les aiguiller sur leur choix de voyages. Profil requis Savoir optimiser et développer le portefeuille clients espagnol. Être à...

  • Recepcionista de reservas

    hace 3 semanas

    Santa Susanna, Barcelona, España ALEGRIA Hotels A tiempo completo

    Estamos en busca de un/a RESERVATIONS AGENT para nuestras Oficinas Centrales en Santa Susanna, Barcelona.Las tareas a realizar incluyen atención telefónica y gestión de peticiones diarias de clientes y proveedores.Es necesario tener experiencia previa en el sector turístico o atención al cliente.Se valoran habilidades para comunicarse de manera...