Oracle Database Administrator

hace 6 meses

Madrid, España IFS A tiempo completo

**Company Description**
IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters-at the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a **global, diverse environment;** you will be joining a **winning team** with a **commitment to sustainability;** and a company where we get things done so that you can **make a positive impact** on the world.

We’re looking for innovative and original thinkers to work in an environment where you can **#MakeYourMoment** so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

**The responsibilities include**:

- Daily DB Operations
- Follow common and documented processes in day to day duties supporting and maintaining our Database services.
- Act as a DBA resource to help perform some of those daily duties when the need arises to address issues with client systems
- Act as a final point of escalation for challenging issues with our database services
- Work as needed to support internal and external teams during investigations and corrective actions during problem management investigations.
- Work with R&D alongside the CSA to provide guidance and feedback to improve the IFS product set in future releases.
- Backup Solutions
- Implement agreed backup solutions for the IFS Application suite to satisfy our own and our customers’ needs
- Performance Tuning
- Follow best practices and approaches to manage performance issues in our Cloud database environments
- Work with the CSA and R&D teams to address performance issues through both short term and long-term methods
- Disaster Recovery
- Implement and test regularly, in conjunction with the CSA and RnD teams, any agreed disaster recovery solutions and ensure the solution suits the needs of IFS and our customers
- Monitoring
- Implement appropriate tooling to monitor and manage the database availability within our cloud database services.
- Follow processes in place to manage availability issues in production environments.
- Automation and Tooling
- Work with the CSC, CSA and Automation teams to automate and reduce time and overhead for common tasks wherever possible.
- Training and skills transfer
- Deliver DBA knowledge transfer/training sessions to selected internal teams if required.

**Qualifications** Experience**
- Mandatory
- At least 2-3 years’ experience performing Oracle Database administration functions in cloud computing or enterprise IT service delivery
- Demonstrated knowledge of cloud computing services or IT service management methodologies and best practices
- Experience in a modern ticket/service desk tooling such as ServiceNow, Jira Service Desk or a similar tool
- Value Add
- Experience in ITIL, ISO 20000 or a similar service delivery framework
- Experience in provision of cloud computing services or IT service delivery

**Certifications**
- A formal qualification (degree, HND, etc.) in Computer Science/Information Technology is useful but not mandatory.
- ITIL qualifications would be useful but are not mandatory.
- Vendor provided technical certification (CCNA, OCP, MCSA, etc.) would be useful though not mandatory.

**Personal Abilities**
- Citizens of the European Union or a corresponding work permit in Poland
- Excellent communication and interpersonal skills including a business fluent English
- Ability to work to deadlines, targets and needs of the role
- Ability to manage own time, efficiently and effectively

**Technical Skills**
- Experience of implementing and managing critical production systems, especially in the cloud, including a strong awareness of customer-driven priorities and commercial pressures is esse

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