Field Service Engineer

hace 6 días

Madrid, España Zimmer Biomet A tiempo completo

**Requisition Number**: EMEA10732

**Employment Type**: Full-time

**Location**: Madrid

**What Is It Like To Work at Zimmer Biomet**:
At **Zimmer Biomet**, we believe in **The Power of Us**, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and celebrated.

**Zimmer Biomet Offers You An Exciting Position With Good Career Prospects in a Fast-growing International Business, And a Competitive Remuneration Package**
- Possibility to grow, develop, and be promoted within a Team
- Friendly, warm and creative atmosphere
- Healthy, inspiring, and international work environment
- Ongoing coaching and talent development
- Access to future career opportunities
- Hybrid work model
- Competitive reward packages
- Annual bonus
- Social and CSR events
- Wellbeing initiatives

**What You Can Expect**:
In this position you will be responsible for the onsite technical service through the South European region. You will perform quarterly **maintenance**, **on site repair** and **support initial installation** of the ROSA© and ZEOS© systems once the purchase has taken place by the hospital. The Field Services Engineer plays a critical role in minimizing downtime, by providing direct and onsite technical support for our capital equipment. In addition to the technical support the Field Service Engineer provides on time precise documentation of all service orders to our manufacturing sites and Quality department.

**How You Create Impact**:

- Perform on-call emergency repairs for ROSA© and ZEOS© on site in the assigned territory.
- Investigate product complaints to identify root cause analysis following established processes.
- Complete administrative duties accurately and timely, including field service order documentation, field activity reports, return material authorizations reports in accordance with Zimmer Biomet processes.
- Manage quarterly scheduled preventive maintenance and upgrades for the regional install base.
- Supporting new installation of the ROSA© and ZEOS© through EMEA.
- Develop rapport with hospital staff, including surgeons, robotics coordinator, and biomedical department.
- Understand and operate within standard and site-specific Operating Room protocol.
- Partner with sales representatives to help prioritize calls, coordinate work, manage escalations, and close the loop with all parties impacted by an adverse service event.
- Manage costs (e.g. travel and expense, overtime, freight charges, etc.) to deliver a high level of service at reasonable cost to the company

**What Will Make You Stand Out**:

- S. or M.S. in Engineering or M.S/ Ph.D. in Neuro or Biological Science
- 3-5 years’ experience of field support, engineering, or other customer facing function preferably with a medical device company

**What Will Make You Successful**:

- Prior experience with Robotics or capital medical equipment preferred
- Excellent communication, organizational and customer relation skills
- Fluent in English and Spanish. Other languages are an advantage.
- Ability to:

- Evaluate multiple customer issues and set priorities
- Manage processes
- Work independently

**Who We Are**:
**Zimmer Biomet** is a world leader in musculoskeletal health solutions. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to _alleviating pain and improving the quality of life for people around the world_.
- Looking to make an impact? Join us and make a difference._

  • Field Service Engineer

    hace 4 semanas

    Madrid, España Mitsubishi Power Europe, Ltd A tiempo completo

    **Summary** Working within the FS (Field Service) Backup Office, reporting to the Field Service Team Leader and under Field Service Lead Engineer supervision, youwill be assigned following roles: - FSA (Field Service Assessment) Technical Advisor: To perform assessment of turbine (both gas and steam) and generators - FS Engineer. He will be assigned as...

  • Field Service Engineer

    hace 4 semanas

    Madrid, España Stryker Corporation A tiempo completo

    .Field Service Engineer (Valencia) page is loaded Field Service Engineer (Valencia) Apply locations Valencia, Spain Palma de Mallorca, Spain Teruel, Spain Albacete, Spain Castellón, Spain time type Full time posted on Posted 12 Days Ago job requisition id R519636 Work Flexibility: Field-based The Field Service Engineer is primarily responsible to maintain...

  • Field Service Engineer

    hace 1 semana

    Madrid provincia, España Mitsubishi Power Europe Ltd A tiempo completo

    **Job description** **Summary** Working within the FS (Field Service) Backup Office, reporting to the Field Service Team Leader and under Field Service Lead Engineer supervision, youwill be assigned following roles: * FSA (Field Service Assessment) Technical Advisor: To perform assessment of turbine (both gas and steam) and generators - FS Engineer. The...

  • Field Service Engineer

    hace 2 meses

    Madrid, España ABB A tiempo completo

    **Field Service Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Field Service Engineer

    hace 2 semanas

    Madrid, España Philips A tiempo completo

    JOB DESCRIPTION Job Title Field Service Engineer Job Description As a Field Service Engineer- in Central region, by using your strong technical skills you will be providing the best-in-class customer service! As part of the Service engineering organization, you will contribute to providing the right data, context, and approach which will change the...

  • Field Service Engineer

    hace 2 semanas

    Madrid, España Philips A tiempo completo

    JOB DESCRIPTION Job Title Field Service Engineer Job Description As a Field Service Engineer- in Central region, by using your strong technical skills you will be providing the best-in-class customer service! As part of the Service engineering organization, you will contribute to providing the right data, context, and approach which will change the...

  • Field Service Engineer

    hace 2 semanas

    Madrid, Madrid, España Philips A tiempo completo

    Job TitleField Service EngineerJob DescriptionAs a Field Service Engineer- in Central region, by using your strong technical skills you will be providing the best-in-class customer service As part of the Service engineering organization, you will contribute to providing the right data, context, and approach which will change the way we do business and make a...

  • Field Service Engineer

    hace 7 días

    Madrid, España BD A tiempo completo

    **Job Description Summary**: The Field Service Engineer will provide on-site reactive service for our Microbiology products located within hospitals, nursing homes, and other healthcare facilities. Additionally, the Field Service Engineer will participate in the installation and upgrades of these systems and secondarily execute a preventative maintenance...

  • Field Service Engineer

    hace 2 semanas

    Madrid, España Philips A tiempo completo

    Job Title Field Service Engineer Job Description As a Field Service Engineer- in Central region, by using your strong technical skills you will be providing the best-in-class customer service! As part of the Service engineering organization, you will contribute to providing the right data, context, and approach which will change the way we...

  • Field Service Engineer

    hace 2 semanas

    Madrid, España Philips A tiempo completo

    Job TitleField Service EngineerJob DescriptionAs a Field Service Engineer- in Central region, by using your strong technical skills you will be providing the best-in-class customer service! As part of the Service engineering organization, you will contribute to providing the right data, context, and approach which will change the way we do business and make...

  • Field Service Engineer

    hace 2 semanas

    Madrid, España Philips A tiempo completo

    Job TitleField Service EngineerJob DescriptionAs a Field Service Engineer- in Central region, by using your strong technical skills you will be providing the best-in-class customer service! As part of the Service engineering organization, you will contribute to providing the right data, context, and approach which will change the way we do business and make...

  • Field Service Engineer Internship

    hace 3 semanas

    Madrid, España Signify A tiempo completo

    Job Title Field Service Engineer Internship **Job Description**: We are Signify, formerly Philips Lighting. We’re the world leader in lighting for professionals, consumers and for the Internet of Things. Our passion for sustainability makes us one of the top 10 greenest companies in the world. See SignifyLife through the eyes of our...

  • Field Service Engineer

    hace 2 meses

    Madrid, España FLSmidth, Inc. A tiempo completo

    Field Service Engineer Discover sustainable solutions. Do you want to make a difference in the world and contribute to a sustainable future? As a leader in the cement and mining industries, we have taken on the responsibility of developing sustainable solutions. We have an ambition to engineer the zero-emissions cement plant and the zero-emissions mining...

  • Field Service Engineer Internship

    hace 3 semanas

    Madrid, España Signify A tiempo completo

    Job Title Field Service Engineer Internship **Job Description**: - Field Support Engineer (Iberia) - Madrid, Spain We are Signify, the new company name of Philips Lighting. - We’re the world leader in lighting for professionals, consumers and for the Internet of Things. Our passion for sustainability makes us one of the top 10 greenest companies in the...

  • Field Service Engineer Thermal

    hace 4 semanas

    Madrid, España Vertiv Group Corp A tiempo completo

    **Who are we?** At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a...

  • Field Service Engineer

    hace 2 semanas

    Madrid, España NonStop Consulting A tiempo completo

    Field Service Engineer - Leader robótica - Madrid ¿Quieres trabajar para un líder del mercado en robótica y soluciones de alta calidad? En nombre de una empresa líder mundial en el desarrollo, producción y personalización de dispositivos de medición de precisión desde hace más de 60 años, con oficinas en todo el mundo, busco un Field Service...

  • Field Service Engineer

    hace 2 semanas

    Madrid, Madrid, España Philips A tiempo completo

    Job TitleField Service EngineerJob DescriptionAs a Field Service Engineer- in Central region, by using your strong technical skills you will be providing the best-in-class customer service As part of the Service engineering organization, you will contribute to providing the right data, context, and approach which will change the way we do business and make a...

  • Field Service Engineer

    hace 2 semanas

    Madrid, Madrid, España Philips A tiempo completo

    Job TitleField Service EngineerJob DescriptionAs a Field Service Engineer- in Central region, by using your strong technical skills you will be providing the best-in-class customer service As part of the Service engineering organization, you will contribute to providing the right data, context, and approach which will change the way we do business and make a...

  • Field Service Engineer

    hace 2 semanas

    Madrid, España 087 FLSmidth S.A. A tiempo completo

    Field Service Engineer Discover sustainable solutions. Do you want to make a difference in the world and contribute to a sustainable future? As a leader in the cement and mining industries, we have taken on the responsibility of developing sustainable solutions. We have an ambition to engineer the zero-emissions cement plant and the zero-emissions...

  • Field Service Engineer

    hace 2 semanas

    Madrid, España 087 FLSmidth S.A. A tiempo completo

    Field Service Engineer Discover sustainable solutions. Do you want to make a difference in the world and contribute to a sustainable future? As a leader in the cement and mining industries, we have taken on the responsibility of developing sustainable solutions. We have an ambition to engineer the zero-emissions cement plant and the zero-emissions...