Sales Engineer

hace 3 semanas

Madrid, España Divilo A tiempo completo

Join Divilo and be part of the future of Fintech We are an exciting Spanish B2B startup that aims to revolutionize the world of payments. Currently, we are seeking talented professionals to join our team and take our innovative payment services to the next level.

As a member of the Divilo team, you will have the opportunity to develop your career while helping our clients increase their sales and thrive in the digital age with customized payment solutions. Our value proposition lies in cutting-edge payment services such as Tap To Phone, e-commerce, and pay by link/QR.

But that's not all—Divilo is synonymous of security. We are regulated by Banco de España and hold the payment institution license number 6905. Additionally, we are proud Principal members of Visa.

The challenge ahead is remarkably interesting, because the idea is to strengthen the Spanish market with plans for global expansion, and for that, the key is the team and the management that we make of it.

As a Sales Engineer, you will be the bridge between our sales team and our fantastic enterprise clients. You'll own the technical support process from pre-sale to implementation and post-sale follow-up. Your ability to grasp client needs and translate them into effective technical solutions will be pivotal to our success.

**About the role**

Pre-Sale Expertise:

- Collaborate closely with our sales team to deeply understand the needs and challenges of our enterprise clients.
- Deliver captivating demos showcasing how our solutions can address specific client challenges.
- Assist in crafting technical proposals and tailor solutions to meet clients' unique requirements.
- Address technical inquiries and overcome objections during client interactions.

Post-Sale Implementation:

- Work hand-in-hand with our sales and internal teams to ensure a seamless transition from pre-sale to implementation.
- Collaborate with internal teams to ensure efficient implementation of proposed solutions, meeting client expectations.
- Provide technical guidance during the implementation phase, ensuring clients can effectively leverage our platform.
- Troubleshoot technical issues and manage challenges during the implementation process.

Ongoing Support and Engagement:

- Foster lasting relationships post-implementation, consistently gauging client satisfaction and addressing concerns.
- Offer technical assistance and respond to inquiries to ensure a positive, long-term client experience.
- Identify opportunities for enhancement and collaborate with internal teams to develop new features catering to evolving client needs.

**Qualifications**
- A degree in engineering or a related technical field.
- 6+ years of work experience as a Sales Engineer, Solutions Engineer, or in a similar technical role, preferably within the fintech, payments, or tech sector.
- In-depth knowledge of fintech solutions and platforms, complemented by the ability to effectively convey their value to non-technical audiences.
- Exceptional communication and presentation skills that resonate with both technical and non-technical stakeholders.
- Thriving in a fast-paced startup environment where adaptability is key? You're our kind of person.
- Outstanding problem-solving skills and an unwavering focus on ensuring client satisfaction. Native Spanish.

**Nice to Have**
- Experience in Fintech, Insurtech payments/banking industry.
- Startup experience.
- Fluent English.

**_ If you are a passionate, creative individual who wants to make a difference in the world of Fintech, we want to hear from you Join our team and be part of this exciting journey as we drive the growth and success of our clients. _**

**_If you are interested and you meet the requirements, we invite you to submit your CV to us and become part of Divilo today Together, we will build a bright future in the world of payments._

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