Experienced Dutch

**Location**:Spain, Alicante

**Job category**:Operations

**Language**:Dutch

Are you a driven, result-oriented, and inspiring leader that is motivated by the responsibility over your team? Then we have the perfect vacancy for you in sunny Alicante You will be the Team Leader for our partner, a start-up digital finance company that provides a range of products and services from ''buy now, pay later'', in-store purchases and online purchases.

**Join us as a Dutch & German-speaking Team Leader**

As a Team Leader, your responsibility will include product knowledge, profitability, quality, productivity, efficiency, and your team. You will focus on effectively supporting each employee in your team, which means competence development and responsibility of each employee and making sure everyone meets our overall goals. The tasks also include leading operations, quality assurance, coaching, reporting, and following up on measurable production results. You will report directly to your Business Manager.

**What's in it for You?**
- An ambitious and stable employer with long-term goals.
- Competitive salary
- International, inclusive workplace, employee-related company
- Paid training and guidance in working with a reputable and strong brand.
- Employment rate: 100%
- An ambitious and stable employer with long-term goals.
- Corporate benefits - discounts for the car, travel, fashion, leisure, sports, events, home decorations, electronics, and food industry products and services

You will get the opportunity to manage your own everyday life. Further, develop yourself with a focus on skills development. We work together in teams and together towards a common goal where everyone helps each other.

**What we are looking for**:
We are looking for a Team Leader who will work for our partner.

As a person you are outgoing and driven, you have an ability to lead and motivate your colleagues. You can maintain focus, be able to prioritize and structure your tasks. Further you have a high level of commitment, a strong will to achieve results within the team and take responsibility. You have a solution-oriented perspective with an innovative mind. In your daily work you are flexible and enjoy working as a team.

Competence requirements:

- You speak Fluent Dutch and/or German.
- Fluent in English both written and spoken
- Available to start in August 2023
- Experience working with multiple online systems at once
- Good organizational skills
- At least 6 months leadership experience - preferably in the call centre environment
- You have a positive, energetic personality and the ability to motivate others.

**About Transcom**
Transcom is a global specialist in customer service and customer satisfaction through our extensive network of 50 contact centres in 23 countries in 33 languages. We are driven by innovation and have a passion for helping people solve problems. In addition, we are one of Sweden's largest employers for young people.
- At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mind-set, there’s no end to how far we can go together.