Senior UX Researcher

hace 2 días

Valencia, España Oyster HR A tiempo completo

**✨ One platform, a whole world of opportunity**:
Right now, the best jobs are limited to people in a handful of the world's wealthiest cities, yet brilliant people are _everywhere_. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere.

When it comes to global employment, we walk the walk. We're proof that companies don't need an office to create a highly-engaged culture. Since the company's inception in January 2020, Oyster has:

- Created a fully-distributed, vibrant team of 500+ employees across 60+ countries
- Established a diverse leadership team and an employee base that's 60% female
- Achieved one of the highest employee engagement scores in its class

**Raised $150 million in Series C funding at a valuation of over $1 billion**

Our momentum speaks to the power of global employment—and we're just getting started If you want to change the world with Oyster _and_ be empowered to work remotely while doing so, we'd love for you to apply

**‍What you'll do**:

- Help product teams define their research objectives, create research plans, and implement ethical, inclusive research.
- Determine appropriate research methods, define and conduct qualitative and quantitative user experience research across multiple projects. Provide both tactical and strategic insights based on this research.
- Identify opportunities for discovery work or foundational research projects.
- Support the Head of UX Research in ensuring the best quality research is conducted following best practices and ways of working.
- Work in a highly collaborative fashion with the design, product, and stakeholders.
- Champion users and their needs within the team and across the business.
- Educate broader team on research best practices and evangelize research methods and results throughout the organization
- Participate actively as a member of the Product design team to help improve and mature our company's product design overall.
- Focus on what you do best, while also having the opportunity to improve the skills you're looking to develop or learn new ones

**What we're looking for**:

- You have 4+ years of relevant experience.
- You have end-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting).
- You have proven experience leveraging quantitative and qualitative research to drive product and/or organizational change.
- Comfortable working with data, from gathering and analysis through to design and presentation.
- You have excellent written, visual, and verbal communication skills, and ability to present ideas confidently.
- You are passionate about design, products, and people.
- You have experience conducting research remotely.
- You are a team player. You love to collaborate and help the organization with energy and enthusiasm.
- You seek opportunities to learn and grow your hard and soft skills through feedback and self-reflection.

**Extra points if you have**:

- Post-graduate degree or professional certification in Human-Computer Interaction (HCI)/Usability/Cognitive Psychology/Market Research or related field
- Research experience with HR tech or other relevant SaaS industries
- UX Research experience in global market
- Fast-growing startup experience
- Some personal experience of the challenges of working internationally with the desire for remote work

**How we work together at Oyster**:
Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. We build trust. We thrive together.

Our mission is to create a more equal world—one global hire at a time. Everything we do ladders up to our mission—and that doesn't just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work.

We embrace asynchronous communication and collaborative work—and we share how we work in the Oyster Public HQ —to help other global teams learn from our experiences.

**How YOU work**:
Different countries have different statutory benefits, different cultures have different norms, and different people have different needs In order to best support and encourage our diverse team, we've created How YOU Work; a program of policies, practices, and perks to support your whole human experience as an employee at Oyster.
- **Work from anywhere**:Oyster is a borderless, HQ-less company. As long as your work gets done on time, your team has the support they need, and you're authorized to work where you live, the world is truly your Oyster.
- **Paid time off**:We're all about taking breaks—we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).
- **Mental health suppo

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