IT Sr. Business Analyst
hace 5 meses
386034BR
**IT Sr. Business Analyst (Salesforce)**:
Spain
**About the role**
Location: Barcelona #LI-Hybrid
DDIT IM Germany & Region Europe Team is looking for Sr. IT Customer Engagement & Patient Service Business Analyst to join our dynamic team. In this position, you will contribute to define & improve business processes, products, services and software through proper data analysis.
You will engage with business representatives and support the appropriate DDIT teams and Functions to develop business requirements and deliver data-driven recommendations to improve efficiency and create Business value.
Your responsibilities include, but are not limited to:
- Gathering, analyzing, documenting, and translating business requirements into technical requirements for IT solutions.
- Contributing to create consistency and traceability between user requirements, functional specifications, and testing & validation.
- Ensuring adherence to Security and Compliance policies and procedures within Service Delivery scope.
- Identifying and proposing existing DDIT IM solutions to support regional business requirements.
- Facilitating effective communication & collaboration.
**Commitment to Diversity & Inclusion**:
- We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._
**Role Requirements**
- Languages: English Fluent (oral & written) & German recommended
- Experience with IT Salesforce Projects
- Experience with IT Projects in International Landscape
- Technical Background
- Collaborating across boundaries
- Multi-national global experience
Nice to have:
- Languages: German
- Experience with Consent Management & Digital Content Management Solutions
- Working experience within the pharmaceutical industry or similar industries.
Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world.
How can we achieve this?
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:
**Division**
Operations
**Business Unit**
DATA, DIGITAL & IT
**Work Location**
Barcelona Gran Vía
**Company/Legal Entity**
Novartis Farmacéutica, S.A.
**Functional Area**
Technology Transformation
**Job Type**
Full Time
**Employment Type**
Regular
**Shift Work**
No
**Early Talent**
No
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