Receptionista de Hotel
hace 7 meses
Hotel busca una persona de secretario/a Front Office en la administración de funciones de front office y la supervisión del personal.
Las áreas de la recepción incluyen, centralita telefónica y servicios para huéspedes/recepción.
La posición consistirá en:
- Proceso eficiente de check-in y check-out
- Gestionar las quejas, la resolución de disputas y la resolución de quejas de los huéspedes
- Supervise los níveles de personal para garantizar que se cumplan los objetivos operativos, de servicio al huésped y financieros
- Garantizar un servicio al cliente excepcional
**Requisitos**:
- Vocación de servicio y trato al cliente.
- Alta capacidad de trabajo en equipo.
- Flexibilidad horaria.
**Oferta**:
- Contrato de duración temporal y jornada completa.
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