Operations Assistant

hace 6 meses

Sevilla, España Xior Student Housing A tiempo completo

Gezien het internationale karakter van deze functie wordt onderstaande vacature in het Engels omschreven._

**Join us in providing a great first living experience to over 19,500 students**

Xior is the largest owner & operator of student accommodation in continental Europe. Our mission is to deliver a great first living experience to as many students as possible. We offer a second home to more than 19,500 students in Belgium, the Netherlands, Germany, Poland, Spain, Portugal, Denmark and Sweden. A place where they can live, connect, study and relax.

We want to do more than just provide infrastructure for our students. We believe we play a fundamental role in students' journey to independence. The right people are essential in this.

**Would you like to contribute to this as Operations Assistant in Seville?**

We are looking for a dynamic, versatile Operations Assistant, who is eager to join our team in La Palmera, one of the newest student residences in Seville, built in the heart of Avenida de la Palmera, one of the most exclusive areas of the Andalusian Capital.

**Job description**:
**Reception**:

- You take care of the customer service; you help students at the counter, by mail, and over the phone
- You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys, cards and information
- You receive & manage the mail and parcels

**Reservations and sales**
- You support the administration office
- You manage the reservations, also those of the common rooms
- You accompany visitors and future clients during open days, a tour of the facilities, etc.
- You accompany the companies during inspection visits
- You contribute to the direct sales

This role requires you to work in shifts, with a rotating schedule of 40-hours a week, planned within Monday to Sunday from 7am to 11pm with corresponding weekly breaks and holidays.

**Your profile**:

- Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas) will be positively valued
- You are fluent in Spanish as well as English
- You know how to work with MS Office
- You have interest in and knowledge of costumer service, social networks and new technologies
- You have experience in activities that require direct dealings with the customer

**What we offer**:

- The opportunity to make an impact in a fast-growing, dynamic company that is the leader in the student accommodation sector in continental Europe
- You will help build the future by working with and for the student generation
- Opportunities for further development and (international) growth
- A pleasant workplace in Seville with a fun, dynamic team
- An attractive, competitive salary complemented by numerous additional benefits

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