Housing Coordinator

Job holder is the coordinator for U.S. Embassy Housing. In this role job holder manages the logistics of housing assignments, advises the Interagency Housing Board (IAHB) on regulatory and technical details of assigning housing, liaises with the Department of State Overseas Building Operations (OBO) on housing matters and waivers, and chairs the Mission's Make-Ready meetings that ensure housing preparations are carefully coordinated to coincide with the arrival and departure of Embassy employees. This coordination role requires excellent management skills and constant communication and coordination with several offices within the U.S. Mission as well as with incoming and outgoing embassy staff occupying the residences. Job holder also develops working relationships with landlords and/or their respective agents and management companies in a continuing dialogue to build relationships that ensure a successful housing program. Job holder is directly supervised by the General Services Officer (GSO)

**EXPERIENCE**: Three years of experience in a customer service atmosphere that includes managing logistics in a real estate, marketing, sales or a customer-oriented business is required.

**JOB KNOWLEDGE**: Must have a good working knowledge of typical American standards in houses so it can be applied to finding a house to lease that meets the U.S. Government housing standards. Good working knowledge of post and State/OBO housing policies and practices required. A general knowledge of local city real estate laws, regulations, and procedures as they relate to residential leasing and contracting is required.

**LANGUAGE**: Fluent level of English speaking/reading/writing. Good working knowledge of Spanish speaking/reading/writing. This may be tested.

**SKILLS AND ABILITIES**: Good oral and written communications skills that include customer service are required to develop and maintain effective, sustainable working relationships with the U.S. Mission customer base, Mission service providers and outside landlords and realtors for purposes of coordinating a successful housing program. Strong organizational skills are required to operate independently with limited direct supervision of day-to-day activities and to lead a results-driven make-ready program. Tact in dealing with residents on housing issues and persuasiveness in dealing with landlords on lease contracts and issues is required. Strong negotiation skills are essential to secure lease agreements that are most advantageous to the U.S. Government. The ability to interpret housing policies and regulations is required. Excellent overall computer skills (keyboarding with both speed and accuracy) and basic MS Office use is required. Numerical skills for manipulating and reporting housing data are required. Must have a valid driving license for purposes of driving automobiles and small trucks.