Talent Care
hace 3 semanas
**Talent Care - Customer Support (H/F) - Stage**
Bruce, la plateforme de recrutement 100% digitale et mobile, accompagne les entreprises dans leur recrutement et les talents dans leur recherche d’emploi. Notre mission ? Rendre le marché de l’emploi plus juste et plus efficace en combinant le meilleur de l’intelligence technologique et humaine.
Nous recherchons actuellement **un.e Talent Care (H/F)** pour rejoindre l’aventure Bruce en **stage** à **Barcelone**. Directement en contact avec nos talents, vous serez l'un des moteurs de notre qualité de service
**Principales missions**:
- Répondre à nos talents via nos différents canaux de communication (téléphone, messagerie, mail ).
- Être l'interlocuteur.trice privilégié.e des talents, **répondre au mieux à toutes leurs demandes**, en leur garantissant une haute satisfaction de réponse - à travers un réel échange humain.
- Faire remonter les demandes complexes et/ou problèmes aux personnes concernées tout en assurant un suivi.
- Participer à la mise en place d’une organisation afin de garantir un customer service exceptionnel, en étant force de proposition.
**Profil recherché**:
- Tu as un excellent contact humain, une aisance à l'oral comme à l'écrit et tu sais faire preuve d'empathie et de gestion des conflits
- Tu es une personne rigoureuse, structurée avec une forte capacité d'organisation
- Tu souhaites t'impliquer dans un environnement à évolution constante grâce à ta vision problem-solving
- Tu disposes d'un fort intérêt pour le digital.
- Tu souhaites avoir un impact positif sur le marché de l'emploi, porter un projet sensé au sein d'une entreprise responsable et humaine, en travaillant dans un contexte de forte croissance où l'histoire est encore à écrire.
**Pourquoi rejoindre Bruce?**
- Intégrer une équipe bienveillante et expérimentée
- Monter en compétences rapidement sur de nombreux métiers
- Travailler dans nos bureaux en plein centre de Barcelone : avec terrasse ensoleillée et barbecue
- Participer aux événements organisés par le “Bureau Des Events” : afterworks et activités diverses (soirées à thèmes, lazer game, karaoké )
- Participer à des cours d’espagnol gratuits et en petits groupes
- Et bien sûr : des cafés/thés illimités
**Process de recrutement**:
1 - Premier entretien vidéo un membre de l’équipe RH
2 - Mise en situation afin de te projeter sur le poste
3 - Entretien avec Baptiste, Talent Care Manager
4 - Entretien avec Caroline, Directrice des Opérations
N’hésite pas à postuler, nous avons hâte de te rencontrer
Type d'emploi : Stage
Durée du contrat : 6 mois
Salaire : 700,00€ par mois
Lieu du poste : En présentiel
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