Cash Collector
hace 1 semana
General:
- Associate will support not only the region assigned, but also overall Collections and Accounts receivables if needed
- Responsible of coordination with local finance teams, Customer Service, Sales, and Operations.
- Escalates, if needed, relevant matters to the Order to Cash Supervisor, to ensure regions OtC processes are efficient
and compliant and that a positive customer experience is provided to customers.
- Establishes and keeps good relationship with other teams. A team player.
Collections
- Responsible of the region coordination with the customer, Collections of both overdue, and to be due invoices.
- Follows the region directive to achieve monthly collections target, reduce deductions, clear overdue, and reduce
unapplied balances.
- Ensures dispute escalations are properly handled in a customer friendly manner
Great opportunity to join an international company|Based in our Barcelona Spain office
- 2-4 years of experience in Order to Cash, Billing and Collections or Customer service
- Open to work in international environments
- English as business language and local language to support the region
- Excellent interpersonal skills with the ability to influence and develop relations at all levels
- Flexibility and ownership
- Team player in a multi-cultural environment
- High degree of orientation in customer service
- Good negotiation skills
- High School, Vocational Certificate, Post Secondary Diploma
International Shared Service Centre in Barcelona, Spain.
- Experience in a very multinational environment (+40 nationalities in the SSC)
- Competitive compensation and benefits package in Barcelona, various well-being activity options
Finance associates of Collections and Accounts receivables for Order to Cash (OtC) in the multi-national Shared Services
Center (SSC) will be supporting European markets, ensuring that assigned tasks in supporting Collections and Accounts
Receivables (AR) process are performed at expected levels in terms of quality and throughput/ productivity.
Cash Collector (Fluent English speaker)
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