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Head of Hpc Support

hace 4 meses


Barcelona, España Barcelona Supercomputing Center (BSC) A tiempo completo

**Job Reference**:

- 97_23_OPS_GO**Position**:

- Head of HPC Support**Closing Date**:

- Tuesday, 28 February, 2023**Reference**: 97_23_OPS_GO**Job title**: Head of HPC Support**About BSC**
- The Barcelona Supercomputing Center - Centro Nacional de Supercomputación (BSC-CNS) is the leading supercomputing center in Spain. It houses MareNostrum, one of the most powerful supercomputers in Europe, and is a hosting member of the PRACE European distributed supercomputing infrastructure. The mission of BSC is to research, develop and manage information technologies in order to facilitate scientific progress. BSC combines HPC service provision and R&D into both computer and computational science (life, earth and engineering sciences) under one roof, and currently has over 770 staff from 55 countries.
- Look at the BSC experience:

- BSC-CNS YouTube Channel
- Let's stay connected with BSC Folks
- We are particularly interested for this role in the strengths and lived experiences of women and underrepresented groups to help us avoid perpetuating biases and oversights in science and IT research.**Context And Mission**
- The Barcelona Supercomputing Center-Centro Nacional de Supercomputación (BSC-CNS) is looking for a manager of the HPC User support and HLST team to join the BSC-CNS's Operations Department.
- The position will be responsible for the management of the HPC User support team and the High-level support team at BSC and will have the responsibility to ensure the proper support for all the HPC users using BSC machines. Also, the position will have an essential role in European and national projects coordinating different tasks and cooperating with other centers in EU infrastructures to reinforce the use of HPC and Big Data around the EU researchers.
- The HPC support team is in charge of the contact with the users and the resolution of the 1st, 2nd and 3rd-level requests. Also, the team manages all the tools providing the accounting information, job monitoring and status of their jobs to the users.**Key Duties**
- Lead the HPC support team and HLST team at BSC.
- Support to researchers within their work field: (Engineering, Chemistry, Biology,... )
- Addressing scientific user issues as they are encountered as users pursue HPC results on the supercomputing resources available.
- Participating in European e-infrastructures projects like EuroHPC,RES, HBP and others.
- Coordinate the federated User support team within the Red Española de Supercomputación.

**Requirements**:

- Education
- Bachelor in Computer Science, Telecommunications, Physics or related discipline.
- Essential Knowledge and Professional Experience
- at least 15 years of experience in a similar position as a manager
- at least 15 years of experience in providing HPC user support in a multidisciplinary environment like BSC.
- Expertise in working with codes programmed in Fortran, C, MPI, OpenMP, and other parallel methods
- Expertise with the use of performance analysis tools, compiler analysis tools, and debuggers
- A thorough understanding of high performance computing architectures.
- Experience with non-relation databases and cloud environments
- Experience participating as a leading role in European projects and infrastructures.
- Additional Knowledge and Professional Experience
- Good level of English and Spanish.
- Competences
- Excellent interpersonal skills to be able to work within a team to complete tasks on schedule.
- Experience coordinating the work of other parts of the team.
- Analytical problem solving ability.
- Ability to work effectively in a fast-paced, high volume, deadline-driven environment.
- Planning and organizing (Structured mindset).
- Proactive Cooperation (Desire to learn and improve).
- Service Attitude.
- Flexibility.

**Conditions**
- The position will be located at BSC within the Operations Department
- We offer a full-time contract, a good working environment, a highly stimulating environment with state-of-the-art infrastructure, flexible working hours, extensive training plan, restaurant tickets, private health insurance, support to the relocation procedures
- Duration: Permanent
- Starting date: 01/03/2023

**Applications procedure and process**- A full CV in English including contact details
- A Cover Letter with a statement of interest in English, including two contacts for further references - Applications without this document will not be considered

At BSC we are seeking continuous improvement in our recruitment processes, for any suggestions or feedback/complaints about our Recruitment Processes, please contact recruitment [at] bsc [dot] es.

For more information follow this link

**Deadline**OTM-R principles for selection processes**
- BSC-CNS is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability