Principal Network Reliability Engineer

hace 2 semanas

Barcelona, España Gartner A tiempo completo

**Description**:
Hiring near our Barcelona, Spain Center of Excellence.

Hybrid, flexible environment.

**About Gartner IT**:
Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.

**About this role**:
**What you’ll do**
- As part of SRE scrum team, troubleshoot and resolve complex network performance and reliability issues, working closely with network operations and engineering teams
- Work closely with the Conference Network team and also Enterprise Network team to maintain / enhance a comprehensive knowledge of the systems and infrastructure
- Work closely with the Observability team to maintain / improve dashboard / alerting posture
- Monitor operational dashboards and alerts during conferences and respond to alerts
- Collaborate to develop / design chaos test cases that effectively simulate real-world scenarios, identify potential vulnerabilities and areas for improvement
- Execute chaos tests, analyze using NPM, APM and other monitoring tools to identify performance and stability issues
- Utilize strong network forensics knowledge to cross train other IT engineers
- Use data driven analysis to drive continuous improvement in network observability, performance, reliability and resilience
- Perform analytics on previous incidents to understand root causes and use automation to detect problems faster, reduce the probability and/or impact of problem recurrence where possible
- Support and drive advancement of our NPM tools and services
- Available to work flexible hours as required for operational support and during select conferences to ensure coordination among globally distributed team
- Participate in on-call schedule, ensuring that issues are addressed promptly and effectively

**What you’ll need**:

- Deep understanding of the following technologies and concepts:

- AWS/Azure cloud, on-prem and it’s most commonly used network related services
- OSI Framework, network protocols, network topologies, network components
- OS and corresponding performance indicators; Windows Server & Linux
- Front-end web analysis/optimizations including caching, CDNs, compression, SPOFs
- Foundational understanding of N-tier architecture and its components
- Proficiency in network packets analysis
- 5+ years’ experience in working with NPM tools like Extrahop, Riverbed AppResponse, LiveAction, etc.
- Experience working with Network Monitoring tools like PRTG, Solarwinds, etc.
- Stay updated with industry trends and emerging technologies related to network performance and reliability optimization
- Experience in troubleshooting using APM tools such as Dynatrace or AppDynamics is desired
- Exceptional analytical, diagnostic, and problem-solving skills
- Ability to work independently with a high degree of initiative and determination

**What you will get**:

- Competitive compensation
- 23 days annual holiday and an additional day off for your birthday.
- Private Medical and Dental Care.
- Life and Disability Insurance.
- Public Transport Subsidy.
- Ticket Restaurant Card.
- Childcare Vouchers (Ticket Guarderia).
- IncentiFit - annual reimbursement for health-and-wellness-related activities.
- Pension Scheme.
- Tuition Reimbursement.
- Employee Stock Purchase Plan.
- Employee Assistance Program.
- Gartner Gives Charity Match.
- Relocation Assistance - a specialist to help you with all the appointments and paperwork.
- Limitless growth and learning opportunities.
- A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
- A chance to make an impact - your work will contribute directly to our strategy.
- A hybrid work environment—enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.
- Fresh fruit, snacks, selection of teas, fair trade organic coffee and a fridge full of beer for our Thursday Beer O’Clock.

And much more

**Please Note**:

- Applications must be submitted in English.
- A valid EU visa/passport is required for this position.

LI-Hybrid
LI-JC5

**Who are we?**

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

**What makes Gartner a great place to work?**

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experienc

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