Info Scientist/ Medical Information

hace 3 semanas


Madrid, España IQVIA A tiempo completo

**Job Description**:

- Management of requests for medical information received through the call center or the systems established by the company
- Adaptation of global standard responses or creation of local standard responses
- Quality control management of the area
- Relationship with global medical information teams
- Supervision of KPIs, quality control, and the plan for corrective and preventive actions in the management of requests for medical information (based on the findings)
- Update of SOPs and local medical information instructions based on needs (LOPD, changes in global procedure (SOP), etc.)
- Maintenance of local medical information websites
- Work cross-functionally with the global Sponsor's medical information team (escalation of requests)
- Project the company's image and corporate values in internal and external interactions.

Qualifications:

- Bachelor's Degree Bachelor/advanced degree in biomedical or life science
- Required at least 1 year of relevant experience
- Written and verbal communication skills including good command of Spanish and English language.
- Effective time management and organizational skills.
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients.



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