Travel Counsellor with English

hace 3 semanas


Barcelona, España American Express Global Business Travel A tiempo completo

**Job Description**:

- American Express Global Business Travel (GBT) equips companies of all sizes with the insights, tools, services and expertise they need to keep their travelers informed, focused and productive while on the road. With approximately 14,000 employees and operations in nearly 140 countries worldwide, American Express GBT empowers customers to take control of their travel programs, optimizing the return on their travel and meetings investments, while, more importantly, providing extraordinary traveler care.- We’re moving faster than ever and introducing new products, services, and strategies that will revolutionize the travel industry and bring greater value to our business customers. Our clients’ success expands our success, so we put our heart and soul into helping our clients achieve results that exceed all expectations. As the world’s largest travel management company, we are continuing to build alliances with key travel leaders and suppliers throughout the world, strengthening our position as a quality provider to companies of all sizes. Get ready to make impressions that will last.- We are looking for an English speaking Travel Counsellor- Key Responsibilities:
- Booking of air/rail/ferry, hotel, car and other services related to a business trip including the understanding of Fare notes and doing re-bookings via different channels (chat, phone and mail)
- Creating a compelling experience within each customer contact that produces a highly satisfied customer and ensures single contact resolution
- Strong understanding of clients travel policy and can appropriately guide and consistently provide consultation to the customer
- Drive revenue promoting preferred suppliers when applicable
- Assistance around travel: Visa, clearance of invoices, refunds/cancellations
- Exceeding expectations in regard to service and quality delivered to clients
- Observing standards/guidelines
- Ability to work in a goal-oriented service environment (KPIS)
- Takes the initiative to assist team members and management
- Key Qualifications:
- Minimum 2 years’ experience in Amadeus, Sabre would be a plus
- AMADEUS proficiency in creating air, hotel and car bookings is a must
- Bachelor level degree appreciated
- Native or full working proficiency in the asked language: English
- Minimum of 2 years´ experience in a similar position within the business travel industry
- Strong customer service skills with orientation on quality
- Both excellent written and verbal communication skills
- High knowledge of international geography
- Positive and proactive attitude
- Strong problem solving and/or critical thinking skills
- Ability to work on own initiative or as part of a team where required
- Used to working in a multinational environment
- Excellent time management and organizational skills
- Ability to work in a fast-paced and fast changing environment
- Works independently
- Proven ability to handle multiple priorities simultaneously
- #LI-JB2Location

Spain - Barcelona

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

GBT Recruitment Privacy Statement



  • Barcelona, España American Express Global Business Travel A tiempo completo

    American Express Global Business Travel (GBT) equips companies of all sizes with the insights, tools, services and expertise they need to keep their travelers informed, focused and productive while on the road. With approximately 14,000 employees and operations in nearly 140 countries worldwide, American Express GBT empowers customers to take control of...


  • Barcelona, España American Express Global Business Travel A tiempo completo

    American Express Global Business Travel (GBT) equips companies of all sizes with the insights, tools, services and expertise they need to keep their travelers informed, focused and productive while on the road. With approximately 14,000 employees and operations in nearly 140 countries worldwide, American Express GBT empowers customers to take control of...


  • Barcelona, España BCD Travel Corporate A tiempo completo

    **Bring your passion and energy to our growing team. We're hiring!** **Travel Agent Airbus with German language** **(Remote)** - Full time, Spain, Poland or Germany_ As a Senior Travel Consultant, you are the face of our company. You'll communicate and respond to request for current and new clients, helping them travel smart and achieve more. Do you...


  • Barcelona, España FCM Travel Spain A tiempo completo

    WHO ARE WE ? FCM Travel is one of the largest and fastest-growing global business travel management companies. In Barcelona, we are united by a single mission : developing and ensuring the best services and technology products to support business travelers around the globe! YOUR MISSIONS As a member of the customer service team, you are the dedicated...


  • Barcelona, España FCM Travel Spain A tiempo completo

    WHO ARE WE ? FCM Travel is one of the largest and fastest-growing global business travel management companies. In Barcelona, we are united by a single mission : developing and ensuring the best services and technology products to support business travelers around the globe! YOUR MISSIONS As a member of the customer service team, you are the dedicated...


  • Barcelona, España Booking With Brooke A tiempo completo

    This is a business opportunity Job Title: Virtual Travel Scheduler Job Type: Business Opportunity (1099), Commission-Based Pay Location: Remote (Spain) Position Type: Full-time or Part-time, Flexible Hours Description: We are seeking motivated individuals to join our team as Virtual Travel Schedulers.As a Virtual Travel Scheduler, you will work remotely,...

  • Travel Consultant

    hace 1 mes


    Barcelona, España BCD Travel Corporate A tiempo completo

    **Work-life balance does exist: Join the journey at BCD** **Travel Agent** *** **(Hybrid)** - Full time, Spain_ - _Having strong English language is a requirement_ As a Travel Consultant, you are the face of our company. You’ll communicate and respond to request for current and new clients, helping them travel smart and achieve more. Do you communicate...

  • Travel Counsellor

    hace 2 meses


    Barcelona, España American Express Global Business Travel A tiempo completo

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Key Responsibilities: -...

  • Travel Consultant

    hace 1 semana


    Barcelona, Barcelona, España Booking with Brooke A tiempo completo

    Are you passionate about travel and enjoy helping others plan their dream getaways? Do you have a knack for finding the best deals and love the idea of exploring new destinations? If so, we have the perfect opportunity for youAbout Us:We are a leading travel agency leveraging cutting-edge technology to revolutionize the way people book their vacations. Our...

  • Travel Consultant

    hace 1 semana


    Barcelona, Barcelona, España Booking with Brooke A tiempo completo

    Are you passionate about travel and enjoy helping others plan their dream getaways? Do you have a knack for finding the best deals and love the idea of exploring new destinations? If so, we have the perfect opportunity for youAbout Us:We are a leading travel agency leveraging cutting-edge technology to revolutionize the way people book their vacations. Our...

  • Travel Consultant

    hace 3 semanas


    Barcelona, Barcelona, España Booking with Brooke A tiempo completo

    Are you passionate about travel and enjoy helping others plan their dream getaways? Do you have a knack for finding the best deals and love the idea of exploring new destinations? If so, we have the perfect opportunity for youAbout Us:We are a leading travel agency leveraging cutting-edge technology to revolutionize the way people book their vacations. Our...

  • Travel Consultant

    hace 2 semanas


    Barcelona, Barcelona, España Booking with Brooke A tiempo completo

    Are you passionate about travel and enjoy helping others plan their dream getaways? Do you have a knack for finding the best deals and love the idea of exploring new destinations? If so, we have the perfect opportunity for youAbout Us:We are a leading travel agency leveraging cutting-edge technology to revolutionize the way people book their vacations. Our...

  • Travel Consultant

    hace 10 horas


    Barcelona, España BCD Travel A tiempo completo

    Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!Travel Agent (Hybrid)Full time, Barcelona, SpainAs a Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have...

  • Travel Consultant

    hace 7 horas


    Barcelona, Barcelona, España BCD Travel A tiempo completo

    Your ideas can drive the future of corporate travel. Join BCD and challenge the status quoTravel Agent (Hybrid)Full time, Barcelona, SpainAs a Travel Consultant, you are the face of our company. You'll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer...

  • Travel Agent

    hace 18 horas


    Barcelona, España BCD Travel Corporate A tiempo completo

    **Work-life balance does exist: Join the journey at BCD** **Travel Agent** *** **(Hybrid, German language** **)** - Full time, Poland_ - _Having strong English language is a requirement_ As a Travel Consultant, you are the face of our company. You’ll communicate and respond to request for current and new clients, helping them travel smart and achieve...

  • Travel Agent

    hace 18 horas


    Barcelona, España BCD Travel Corporate A tiempo completo

    **Work-life balance does exist: Join the journey at BCD** **Travel Agent** *** **(Hybrid, French** **language** **)** - Full time, Poland_ - _Having strong English language is a requirement_ As a Travel Consultant, you are the face of our company. You’ll communicate and respond to request for current and new clients, helping them travel smart and achieve...

  • Travel Consultant

    hace 4 semanas


    Barcelona, España Booking with Brooke A tiempo completo

    Are you passionate about travel and enjoy helping others plan their dream getaways? Do you have a knack for finding the best deals and love the idea of exploring new destinations? If so, we have the perfect opportunity for you!About Us:We are a leading travel agency leveraging cutting-edge technology to revolutionize the way people book their vacations. Our...

  • Travel Consultant

    hace 4 semanas


    Barcelona, España Booking with Brooke A tiempo completo

    Are you passionate about travel and enjoy helping others plan their dream getaways? Do you have a knack for finding the best deals and love the idea of exploring new destinations? If so, we have the perfect opportunity for you!About Us:We are a leading travel agency leveraging cutting-edge technology to revolutionize the way people book their vacations. Our...

  • Travel Consultant

    hace 2 semanas


    Barcelona, España Booking with Brooke A tiempo completo

    Are you passionate about travel and enjoy helping others plan their dream getaways? Do you have a knack for finding the best deals and love the idea of exploring new destinations? If so, we have the perfect opportunity for you!About Us:We are a leading travel agency leveraging cutting-edge technology to revolutionize the way people book their vacations. Our...

  • Travel Consultant

    hace 1 semana


    Barcelona, España Booking with Brooke A tiempo completo

    Are you passionate about travel and enjoy helping others plan their dream getaways? Do you have a knack for finding the best deals and love the idea of exploring new destinations? If so, we have the perfect opportunity for you!About Us:We are a leading travel agency leveraging cutting-edge technology to revolutionize the way people book their vacations. Our...