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Cloud Operations
hace 6 meses
**Company Summary**
Product Madness is a Global Powerhouse where the greatest mobile games and experiences are crafted by world-class talent. A top-grossing leader in free to play mobile games, we have more than 800 team members working across seven global talent hubs including London (headquarters), USA, Canada, Spain, Poland and Ukraine. With remarkable hit games including Heart of Vegas, Cashman Casino, Lighting Link and Big Fish Casino, we boast more than 50 million active users and 400 million downloads and counting.
We are Mad about games and the way they bring people together, and that passion and culture is what brings us together as a studio, connects us with our partners we collaborate with, and is what links us to our sister studios across the world.
Product Madness is an Aristocrat Technologies company within its digital game’s division of Pixel United.
**Job Posting Title**:
Cloud Operations - Team Leader
**Summary**:
Product Madness are extremely excited to be recruiting for a Cloud Operations Team Leader.
You will be responsible for teams across the Globe This really is an amazing time to join the Product Madness Community We are one of the world's largest mobile game studios, with a global presence. Founded in 2007, today we are a top-grossing leader in social casino mobile games that are crafted with passion and commitment. Our ambition is to entertain millions of players around the world with our remarkable titles that include Heart of Vegas, Cashman Casino, Lighting Link and Mighty Fu Casino.
We are Mad about games and the way they bring people together, and that passion and culture is what holds us together as a studio, connects us with the partners we collaborate with, and is what links us to our sister studios across the world.
The role will involve the day to day leadership and line management of the
Site Reliability Engineers plus working on strategic projects focussed on the overall improvement of Product Madness’ operational processes.
**What You'll Do**:
**The Role & Responsibilities**
- Day to day technical leadership and line management of a team of professional Cloud Infrastructure Engineers
- Work on strategic projects focused on the overall improvement of Product Madness’ operational processes and frameworks.
- In conjunction with stakeholder Architecture teams ensure the implementation of best practice enterprise standards and technology architecture.
- Hands-on technical work with the Cloud Operations team Engineers with direct oversight over on-going operations, problem-solving leadership, participation for complex infrastructure implementation, system upgrades and time-critical operational troubleshooting.
- Team leadership for delivery of service operations and KPI compliance.
**What We're Looking For**:
Qualifications & Experience
- 7+ years demonstrable experience in production 24/7 high-availability multi-site, multi-vendor cloud-based SaaS environments.
- Previous People leadership skills
- Experience managing GCP infrastructures (Azure and AWS experience welcome)
- Experience of working with orchestration and containerisation e.g. Docker, Kubernetes, EKS/AKS etc
- Experience of CI/CD such as Jenkins, GitLab, Azure DevOps etc
increasing efficiencies, costs savings and reducing error
- Experience with Infrastructure as Code (IaC) tools such as Terraform, CloudFormation
- All round technical knowledge of software development, infrastructure, SaaS architecture, and security.
- Experience of working alongside development functions delivering software within an agile development environment.
- Strong team working and cross functional team collaboration skills.
- Decision-making, Conflict resolution and Prioritisation skills
About you
- Naturally curious with a boldness to pursue aspirations as a committed lifelong learner
- You have great interpersonal skills and able to communicate effectively with your team members and other teams across the business
- You are super organised with the ability to work to deadlines
- You are flexible, team-oriented and willing to work in a very fast-paced environment
- Allergic to manual, repetitive tasks with a desire to remove Toil
- Obsesses over systems performance and values simplicity over complexity
- Passionate about customer user journeys
- An Innate curiosity of how things work
**Why **Product Madness**?**
Product Madness is so much more than just a Pool table and a foosball game.
We believe in an honest and transparent approach with our teammates. Company wide weekly Town Halls, All Hands and strategy meetings are just a few ways in which we encourage an open and honest path to achieving complete transparency.
Despite a pandemic, there isn’t a day where we don’t feel connected to one another.
With frequent events, workshops, giveaways, slack coffee and donut sessions we have definitely brought on our office culture to this new virtual world of zoom calls.
We also try to cater for all our staff’s
