QA & Customer Support
hace 4 meses
Spain, Barcelona
Start-up
Up to 30k
QA | Manual
QA & Customer Support role for a Mobile Apps Startup based in Barcelona.
Kon’nichiwa
We’re currently managing a **QA & Customer Support** role for a Mobile Apps Startup based in Barcelona.
This is a hybrid role that combines testing 2 of the main Apps, identifying our user’s problems or internal bugs, and **communicating with our users** to make sure issues/bugs are solved, and we bring the best Customer Support service.
**Responsibilities**:
- **Identify & solve technical issues** within our Apps
- Test Apps elements and communicate with our developers team and users
- **Read all the tickets **that we receive (complains, suggestions and questions) from our users
- Manage ticketing through Notion
- **Answer the reviews** we receive in Apple Store and Google Play
- **Test all App functionalities **when we release a new App Update to identify new bugs
- Calling users to solve their tickets faster will be a plus
- You will be responsible for 2 Mobile Apps for iOS and Android
**Requirements**:
- **+1 year of experience in a QA,** Customer Support or similar Technical role
- **Bachelor’s degree in Computer Science**, Engineering, or similar
- Passion for identifying bugs and solving user’s problems
- Excellent communication skills
- Advanced english level (C1)
- Willingness to answer tickets: we usually recieve 80 tickets every week in average
- Extroverted interpersonal skills
**Benefits**:
- Salary range**:Up to 25k**:
- **Flexible working hours** and **Hybrid** work options
- Cutting edge **technological equipment**:
- Professional development opportunities
- Dynamic and innovative work environment
- The opportunity to make a significant impact in a fast-growing startup
We will contact you very soon
Truthfully, your **People Partner.**
I WANT TO SIGN UP
-
QA Support
hace 3 meses
Barcelona, España ATG Europe A tiempo completoSupport in the review of QA documentation: - Support in the review of all types of QA documentation of different Fusion for Energy (F4E) Programmes; - If required, support in the review of QA documentation of other Units of the Organisation. - Support in the management of NCRs: - Assistance in the technical and administrative management of NCRs. - Support...
-
Customer Support Representative
hace 4 días
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout the JobWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Representative. As a key member of our Customer Labs team, you will play a vital role in providing exceptional support to our customers.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and live chatResolve...
-
Customer Support Representative
hace 4 días
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout the JobWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Representative. As a key member of our Customer Labs team, you will play a vital role in providing exceptional support to our customers.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and live chatResolve...
-
Customer Support Representative
hace 2 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout the JobWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Representative for our Electric Vehicle Technology department. As a key member of our Customer Labs team, you will play a vital role in providing exceptional support to our customers.Key ResponsibilitiesProvide timely and effective support to...
-
Customer Support Representative
hace 2 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout the JobWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Representative for our Electric Vehicle Technology department. As a key member of our Customer Labs team, you will play a vital role in providing exceptional support to our customers.Key ResponsibilitiesProvide timely and effective support to...
-
Customer Support Advisor
hace 2 meses
Barcelona, España Customer Labs A tiempo completoPosition: Customer Support Advisor -Location: Catalonia, Spain hybrid / remoteEmployment type: Full-timeDUTIES AND RESPONSIBILITIES: Ensure the smooth daily operation of our services by handling contacts over the telephone and by email. Care for customer satisfaction, making sure that you are going the extra mile with each and every contact. Make sure that...
-
Dutch Customer Support Specialist
hace 9 horas
Barcelona, Barcelona, España Umbrella Functional Consulting & Support Team A tiempo completoAbout the JobWe are seeking a highly skilled and customer-focused individual to join our team as a Dutch Customer Support Specialist in the Igaming Industry. As a key member of our support team, you will be responsible for providing exceptional customer service to our Dutch-speaking clients.Key ResponsibilitiesSupport Dutch customers with inquiries regarding...
-
Dutch Customer Support Specialist
hace 12 horas
Barcelona, Barcelona, España Umbrella Functional Consulting & Support Team A tiempo completoAbout the JobWe are seeking a highly skilled and customer-focused individual to join our team as a Dutch Customer Support Specialist in the Igaming Industry. As a key member of our support team, you will be responsible for providing exceptional customer service to our Dutch-speaking clients.Key ResponsibilitiesSupport Dutch customers with inquiries regarding...
-
Norwegian Customer Support Specialist
hace 4 días
Barcelona, Barcelona, España Umbrella Functional Consulting & Support Team A tiempo completoAbout the JobWe are seeking a highly skilled Norwegian customer support agent to join our team at Umbrella Functional Consulting & Support Team. As a customer support agent, you will be responsible for providing exceptional support to our clients through various communication channels.Key ResponsibilitiesRespond to customer inquiries via phone, email, and...
-
Norwegian Customer Support Specialist
hace 4 días
Barcelona, Barcelona, España Umbrella Functional Consulting & Support Team A tiempo completoAbout the JobWe are seeking a highly skilled Norwegian customer support agent to join our team at Umbrella Functional Consulting & Support Team. As a customer support agent, you will be responsible for providing exceptional support to our clients through various communication channels.Key ResponsibilitiesRespond to customer inquiries via phone, email, and...
-
Dutch Customer Support, Igaming Industry
hace 2 meses
Barcelona, España Customer Labs A tiempo completoReference: ONBABarcelona is home to many great artists and painters, so you will always have plenty of art to discover. The city's most famous cultural masterpiece is Gaudi's work, the great cathedral "Sagrada Familia," which is one of the unique styles of modern architecture.If you are not too fond of art and culture, you can spend the day on one of...
-
Customer Support Representative
hace 1 semana
Barcelona, Barcelona, España Umbrella Functional Consulting & Support Team A tiempo completoAbout the JobWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Representative in the iGaming industry. As a key member of our support team, you will be responsible for providing exceptional customer service to our Dutch-speaking customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues...
-
Customer Support Representative
hace 1 semana
Barcelona, Barcelona, España Umbrella Functional Consulting & Support Team A tiempo completoAbout the JobWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Representative in the iGaming industry. As a key member of our support team, you will be responsible for providing exceptional customer service to our Dutch-speaking customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues...
-
Customer Support Representative
hace 2 semanas
Barcelona, Barcelona, España Umbrella Functional Consulting & Support Team A tiempo completoAbout the JobWe are seeking a highly motivated and customer-focused individual to join our Umbrella Functional Consulting & Support Team as a Customer Support Representative - Dutch Speaking. As a key member of our team, you will be responsible for providing exceptional support to our Dutch customers in the igaming industry.Key ResponsibilitiesProvide timely...
-
Customer Support Representative
hace 2 semanas
Barcelona, Barcelona, España Umbrella Functional Consulting & Support Team A tiempo completoAbout the JobWe are seeking a highly motivated and customer-focused individual to join our Umbrella Functional Consulting & Support Team as a Customer Support Representative - Dutch Speaking. As a key member of our team, you will be responsible for providing exceptional support to our Dutch customers in the igaming industry.Key ResponsibilitiesProvide timely...
-
Customer Support Representative
hace 7 días
Barcelona, Barcelona, España Umbrella Functional Consulting & Support Team A tiempo completoAbout the JobWe are seeking a highly motivated and customer-focused individual to join our Umbrella Functional Consulting & Support Team as a Customer Support Representative - Dutch Speaking. As a key member of our team, you will be responsible for providing exceptional support to our Dutch customers in the igaming industry.Key ResponsibilitiesSupport Dutch...
-
Customer Support Representative
hace 7 días
Barcelona, Barcelona, España Umbrella Functional Consulting & Support Team A tiempo completoAbout the JobWe are seeking a highly motivated and customer-focused individual to join our Umbrella Functional Consulting & Support Team as a Customer Support Representative - Dutch Speaking. As a key member of our team, you will be responsible for providing exceptional support to our Dutch customers in the igaming industry.Key ResponsibilitiesSupport Dutch...
-
Customer Support Representative
hace 7 días
Barcelona, Barcelona, España Umbrella Functional Consulting & Support Team A tiempo completoAbout the JobWe are seeking a highly motivated and customer-focused individual to join our Umbrella Functional Consulting & Support Team as a Customer Support Representative - Dutch Speaking. As a key member of our team, you will be responsible for providing exceptional support to our Dutch customers in the igaming industry.Key ResponsibilitiesSupport Dutch...
-
Customer Support Representative
hace 7 días
Barcelona, Barcelona, España Umbrella Functional Consulting & Support Team A tiempo completoAbout the JobWe are seeking a highly motivated and customer-focused individual to join our Umbrella Functional Consulting & Support Team as a Customer Support Representative - Dutch Speaking. As a key member of our team, you will be responsible for providing exceptional support to our Dutch customers in the igaming industry.Key ResponsibilitiesSupport Dutch...
-
Technical Support Account Manager
hace 8 horas
Barcelona, España Parametric Technology Corporation A tiempo completoOur world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success.Today, we are a global team of nearly 7,000 and our main objective is to...