Sr Manager, Global Business Resiliency

hace 12 horas

Barcelona, España ADP A tiempo completo

The Sr. Manager for Global Business Resiliency is a member of the GlobalView Business Excellence Leadership Team
and reports directly to the Sr. Director of Business Excellence in GlobalView.
This role is the single point of contact for all Business Continuity procedures within GlobalView, covering all
products and service organizations. As Sr. Manager for Business Continuity you will be collaborating closely with
the GlobaView Sr. Leadership, Regional Service teams and our GSO organization to ensure all plans are compliant,
up to date, tracked, tested regularly and executable.
The role will occasionally also be client facing by presenting our BCP /DR strategies to clients or prospective clients
as per request.
General Duties
- Be the owner of our GlobalView BCP/DR Strategies
- Globally develop, implement, and maintain GLobalView’s business continuity program including, but not limited

to Business Impact Analysis (BIA), Local Crisis Management Planning (LCMP), Business Continuity Planning
(BCP), Plan Walkthrough and Tabletop Exercising.
- Ensure availability of the Business Continuity plans in all regions and all functions for Payroll & Time, to keep

the Business Unit functioning after disruptive events
- Ensure availability and reporting of such plans in the BCIC / Corporate tools.
- Ensure the availability of plans based on GlobalView critical processes, also considering the product portfolio

associated to those processes (SAP, eService, GMV, PAC, Payroll Documents, etc.)
- Contribute to the development and maintenance of the business continuity management program including

development of tools and instructional guides for the Business Unit (excluding the Corporate tools provided by
Business Continuity & Crisis Management Office)
- Organize and lead awareness and best practice sessions with leaders and champions in all regions for Time and

Payroll
- Ensure RACIs are created to outline the ownership between global and regional tasks
- Ensure regular Tabletop Exercises are conducted successfully and remediate action plans are established,

owners assigned and completion dates agreed upon.
- Ensure Executive Report outs are in place post TableTop Exercise
- Conduct comprehensive business impact analyses when new threats/events occur and have access to data

warehouse centrally (which client is impacted when)
- Support our Technical Incident team with global coordination and activations of the BCP / DRP scenarios.
- Contribute to establish and maintain program processes and practices which effectively ensure that the

program remains current, and incorporates/aligns with industry standards and practices as appropriate
Copyright © 2019 ADP, LLC. ADP Confidential.
- Be able to interface and coordinate work efficiently and effectively with business partners, senior level

management and ADP Corporate functions in remote locations. Represent the Business Unit at functional
Steering Groups as voice and owner of our plans in GlobalView
- Align with its peer across ADP to share best practices and alignment with ongoing activities
- Create and maintain required material to train and/or create awareness within the organization
- Work with the BU communication teams to keep continuous awareness
- Conduct Business Continuity Program Maturity Assessments to identify the strengths and weaknesses of the

BU's BC program and provide the business with recommendations on how to improve their program maturity
level.
- Facilitate annual Disaster Recovery testing between our GETS department and Clients (1 or 2 clients annually)
- Ensure Executive Report outs are completed and distributed post Testing.
- Ensure Event Monitoring (natural disasters, technical disruptions, human caused events, ), Impact analysis

and communication to our organization and to designated corporate functions ()
Critical Success Factors:

- Excellent communication skills
- Ability to remain positive even in the face of adversity
- Ability to influence leaders in a matrix organization
- Ability to handle resistance to change
- Ability to challenge the status quo and utilize facts and data to drive decisions

Personal Attributes:

- Excellent decision-making
- Positive attitude with high energy
- Autonomous & Responsible
- Attention to detail
- Highly organized, proactive
- Passion for Problem solving, Process Improvement, Results Driven
- Operational Process Knowledge

Specific Skill / Experiences:

- This position requires mature leadership skills as well as strong change management skills
- Must be able to clearly articulate strategy and obtain buy-in from various stakeholders and resources
- Proven record of accomplishment of leading challenging, untested, cross functional new projects
- Elevated level of planning and organizational skills with strong interpersonal communication skills.
- Able to adapt style to different working environments, situations, and cultures.

Key Stakeholder
- GSO Corporate / ESI
- CSL BCP Team
- GV SLT
- Regional Ope

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