Technical Project Manager, Elastic Suite

hace 2 semanas

Barcelona, España Emerald A tiempo completo

Overview:
Emerald is seeking a passionate and experienced Technical Project Manager to join our Elastic team in Barcelona. Elastic is a B2B ecommerce and digital merchandising solution, serving the unique business needs of world-class manufacturers and retailers in the outdoor and action sports industries, and beyond.

As a Technical Project Manager, you will guide your clients through the end-to-end process to implement the Elastic Suite B2B eCommerce SaaS solution for their business. You will lead the project kick-off meeting, conduct discovery, and define requirements. You will coordinate with our internal technical development and integration teams, and you will be hands-on with the clients’ data, and all other client artifacts. You will manage the scope, schedule, and budget for the project, including your own time tracking of billable hours. You will also conduct testing and coordinate go-live, training, and knowledge transfer. You will collaborate with an extraordinary team of peers to share best practices, troubleshoot issues, drive process improvements, and celebrate wins.

As a Technical Project Manager, you will be managing 6-8 active onboards and implementations - each engagement lasting between two-six months. You have exemplary interpersonal and communication skills and can thrive in high-pressure situations. Ideally you have strong negotiation skills that you will use to build and manage positive client relationships. You’re detail oriented, but you never lose sight of the big picture, so you are flexible when balancing competing priorities to ensure you are meeting the highest priority objectives first.

You understand standard data integration methods and data taxonomy. You might have experience with SQL, Databases, APIs, and flat file formats, or XML, JSON, and EDI formats. If you are not all that savvy with those, then you are at least an expert in MS Excel who is passionate about identifying and learning new technologies. You are a problem solver who loves to troubleshoot and test new solutions. You might have some prior experience working with manufactures who sell consumer goods to retailers, in which case you might understand a typical seasonal “go to market” process for most of our clients. You might have experience in sales operations, inventory planning or management, or digital eCommerce roles. You might have experience managing other SaaS solution implementations, or with other ERP, PIM, MDM, or PLM software solutions.

**Trilingual English/Spanish/German preferred**

**Responsibilities**:

- Lead cross-functional team effort in gathering/defining project requirements and providing thought leadership into scope definition and change management
- Collaborate with internal departments to orchestrate the successful delivery of technical projects from initial discovery and planning through development, quality assurance, and deployment
- Manage project scope, schedule, and budget for customer-facing billable projects (6-8 active projects at any given time)
- Manage the relationship with the client and all internal and external stakeholders
- Perform risk management to minimize project risks
- Create and maintain comprehensive project documentation (status reports, schedules, minutes, technical and production specs, and change orders)
- Perform reviews of client provided data to ensure adherence to standards and data quality
- The PM is also the “do-er” for many tasks, utilizing technical skills to execute against multiple project workstreams
- Report and escalate to management as needed

Qualifications:

- German, Spanish & English speaking preferred
- 5+ years of experience in Account Management and/or Project Management
- Demonstrated success in managing system integration projects
- Hands on experience with structured data, databases, and data models
- Prior experience with consumer products, specifically apparel and footwear
- Experience with integration tools and technologies such as APIs a plus
- Knowledge of various PM methodologies (Ex: PMP, SCRUM, Six Sigma) PMP / PRINCE II certification is a plus
- Experience with MS Office (particularly Excel)
- Experience with GitHub and Smartsheet a plus
- Some travel required

**ABOUT EMERALD**-
**COMPENSATION & BENEFITS**
- Target Compensation: £40,000- £60,000-
We offer a competitive benefits package designed to strengthen our employees’ physical and mental health, including unlimited vacation for exempt employees, flexible working locations, Smart Pension Plan with a company contribution, health coverage, parental and caregiver leave, Group Life Assurance, Group Income Protection, and mental wellness tools such as guided weekly meditation programs.

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