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Solutions Engineer, Corporate
hace 7 meses
About GitHub: As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 100 million people, including developers from 90 of the Fortune 100 companies, use GitHub to build amazing things together across 330+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.
Locations: In this role you can work from Remote, Spain
Overview:
GitHub helps companies and organisations succeed by allowing them to build better software, together. We're looking for a Corporate Solutions Engineer based in Europe to provide pre
- and post-sales support for our rapidly-growing customer base in the EMEA region.
A Corporate Solutions Engineer is responsible for the technical relationships with customers and prospects and works internally with sales and product development to identify, design, and communicate solutions to meet customers' business needs. This person acts as a resource for the sales and customer success teams, our front-line technical support team, and other functional departments within the company.
We're extremely passionate about the quality of our work. If you are technically sharp and people oriented, you might be a fit for this role. We are looking to immediately fill this position in Europe
**Responsibilities**:
**Pre-Sales Responsibilities**:
- Identifying customer business requirements and matching them to existing and future product features
- Building joint customer strategies with sales and professional services to encourage product adoption
- Providing live demonstrations of GitHub Enterprise to prospective customers
- Answering GitHub product questions and helping customers and prospects to take full advantage of the GitHub product
- Answering GitHub technical questions and helping customers integrate GitHub with their existing development tools and workflows
- Building relationships with key decision makers, visiting customers on-site, and serving as a customer's technical point of contact
- Educating prospects on product implementation and usage best practices
- Learning about customers' successes and challenges, sharing customer feedback within GitHub, and advocating for customer interests
- Maintaining awareness of internal GitHub initiatives, the direction of the Source Control Management (SCM) industry, and trends in global developer collaboration tools and techniques.
**Post-Sales Responsibilities**:
- Acting as intermediary between sales and other technical teams to best meet customer needs
- Communicating customer feedback and perspectives to appropriate teams to be considered for future product strategy
- Documenting technical considerations, collecting existing articles, and contributing to internal knowledge bases as a resource for other teams, customers, and partners
- Working with our customers to support adoption of products
Qualifications:
**Required Qualifications**:
- Experience in sales/solutions engineering/presales, technical consulting, system integration project management; and/or engineering / software development experience in a customer-focussed role (internal or external) with an aptitude for solution development and presentation
- Team-orientation and strong collaboration skills
- Able to explain technical concepts to customers of all technical backgrounds
- Knowledge of Source Control Management (SCM) tools and workflows
**Preferred Qualifications**:
- Experience working in or with large software development teams
- Knowledge of Git and GitHub workflows
- Knowledge of Software Development Lifecycle (SDLC) and DevOps best practices
- Knowledge of continuous integration, and continuous delivery tools and trends
- Comfortable working in a fast-paced and dynamic environment
- Excellent verbal and written communication skills in English
GitHub Leadership Principles:
**GitHub values**
- Customer-obsessed
- Ship to learn
- Growth mindset
- Own the outcome
- Better together
- Diverse and inclusive
**Manager fundamentals**
- Model
- Coach
- Care
**Leadership principles**
- Create clarity
- Generate energy
- Deliver success
Who We Are: GitHub is the world’s leading AI-powered developer platform with 100 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.
Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.
