Swedish Customer Service

hace 3 meses

Valencia, España Recruit4Work S.L. A tiempo completo

Valencia is known as a popular destination for a city trip but did you know it is possible to start working and living there? We can offer you a position in which you can work for one of the biggest companies in communication. You can develop on professional level but also on a personal level by experiencing the way of living in Valencia. While living in Valencia you can visit the central market, taste paella in its birthplace, go to the beach and visit the old town. Want to take on this new adventure? Take a look at this job position

Tasks
- You will assist customers with installations and new settings of their payment terminals,
- troubleshoot reported issues

**Requirements**:

- You have a native level of Swedish with a good command of the English language (other language are a plus
- Call centre experience is an added value, but not required;
- Basic computer skills are necessary;
- Able to follow procedures around sensitive data;
- Flexibility and punctuality regarding working hours (shifts including evening and weekend services).
- Has strong communication/social skills;
- Has a positive attitude towards changes.
- Is a real team player with strong listening skills.
- And you are a service minded person with the ability to handle conflicts in a constructive manner;
- Disciplined and accurate;
- Patient;
- Reliable.

**Benefits**:
A fun and informal working environment

4 day work week (full time)

A young, hardworking and fun team

A salary in accordance with the catering collective agreement based on knowledge and experience

Growth opportunities

Staff party and drinks

Employee pass with benefits at the various companies of the group and selected shops and sports activities
- Paid training
- Free Spanish lessons (once a week)
- Unique, atmospheric, people-oriented call centre, with a good dose of fun
- Market-based basic salary with the possibility of a bonus
- Employee benefits such as meal card, transport card and private insurance
- Free fruit and drinking coffee
- Growth opportunities

**Training**: The training period will take 4 to 6 weeks. This period will take place entirely in the office. After the training period, there will be a familiarization period, which will take place in the office, just like the training period

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