Remote Operator
hace 6 días
**Responsibilities**:
- Perform advanced level wind turbine remote operations and support. This includes proficient operation and use of remote operation and diagnostic tools. Document tasks where required and enters data into company system, such as SAP
- Effectively gather information remotely regarding turbine issues and performance. May diagnose, recommend, and implement solutions for turbine equipment. Communicate pertinent information to key customers and the field. Seek assistance when encountering turbine issues outside trained skill level to ensure completed project in resolution.
- Follow basic structured problem-solving process to perform troubleshooting and diagnostic tasks with remote SCADA and IT diagnostic tools.
- Independently initiate and perform most work tasks as well as follow defined instructions as directed according to written and verbal instructions.
- Demonstrate and promote integrity, key initiative, as well as a focus on reliability, and quality of work. May assist with, or perform basic quality audits of less experienced staff.
- Effectively promote positive team environment through assisting teammates in accomplishing goals as well as mentoring junior technical staff. Visibly support and promote team spirit and participation.
- Proactively look for improvement opportunities to job appropriate processes and procedures and communicate through appropriate channels.
- Interface with customer and may respond to customer inquiries. Will refer complex customer inquiries to higher level technical staff or manager. Demonstrate strong customer service.
- This role may require travel, working overtime, including working a flexible and variable work schedule as needed to meet business needs.
**Requirements**:
- Minimum one-year technical wind industry experience OR in absence of technical wind industry experience, minimum three (3) years' experience working with hydraulic, electrical, mechanical skills
- Technical Associates degree or equivalent preferred
- Demonstrated use and understanding of intermediate IT tools
- Very high verbal communication skills and reading comprehension skills
- High attention to detail and solid problem-solving skills
- Prior customer relations experience in a commercial setting preferred
**Competencies**:
- Ability to understand technical language and to recognize and differentiate technical issues
- Ability to work efficiently and unsupervised as well as in a team environment
- Ability to work in rotating shifts (including nights, weekends, and bank holidays)
**What we offer**:
As a member of the Vestas team, we offer a attractive salary and one of the most comprehensive benefits plans in the industry. Among the many amenities we offer: healthcare; paid time off (PTO); generous 401(k) plan; tuition assistance; and much more.
We have two vacancies for this position.
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Madrid, España Vestas A tiempo completoPress Tab to Move to Skip to Content Link Do you have experience in remote control of wind turbines? Do you have a background in SCADA and other IT systems? The System Operator role is to provide real time remote operational support to maximize turbine and system availability. We provide phone and email support for external customers, field personnel, and...
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Madrid, España Vestas A tiempo completoPress Tab to Move to Skip to Content Link Do you have experience in remote control of wind turbines? Do you have a background in SCADA and other IT systems?The System Operator role is to provide real time remote operational support to maximize turbine and system availability. We provide phone and email support for external customers, field personnel, and...
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Madrid, Madrid, España Vestas A tiempo completoPress Tab to Move to Skip to Content LinkDo you have experience in remote control of wind turbines? Do you have a background in SCADA and other IT systems?The System Operator role is to provide real time remote operational support to maximize turbine and system availability. We provide phone and email support for external customers, field personnel, and...
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Madrid, Madrid, España Vestas A tiempo completoDo you have experience in remote control of wind turbines? Do you have a background in SCADA and other IT systems?The System Operator role is to provide real time remote operational support to maximize turbine and system availability. We provide phone and email support for external customers, field personnel, and cross department colleagues to resolve...
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Madrid, Madrid, España Vestas A tiempo completoPress Tab to Move to Skip to Content Link Do you have experience in remote control of wind turbines? Do you have a background in SCADA and other IT systems? The System Operator role is to provide real time remote operational support to maximize turbine and system availability. We provide phone and email support for external customers, field personnel, and...
