Customer Service Operations Intern

hace 6 meses


Barcelona, España GOMEEP A tiempo completo

**Customer service and operations intern**

Want to join a fast-growing start-up?

**Company description**

GOMEEP helps companies and individuals by providing built for purpose reliable e-mobility assets for last mile delivery and transportation.

GOMEEP is a monthly e-bike subscription service. For a monthly subscription fee, users will receive their own private e-bike, where all maintenance, insurance and replacements are included in the subscription. They can sign up and cancel at any time.

**What will you be doing?**

You will be part of GOMEEP’s operations in Barcelona. For your team, you are there to support and a point of contact for questions and concerns.

**Responsibilities**
- Resolves customer problems by coordinating services, providing information, registration of new customers and answering questions. Give support to the operations team.
- Maintains work process flows by coordinating information and requirements with operations, participating with, and providing resources to business improvement.
- Update the CRM systems.

**Marketing Operations Analyst job description should contain the following requirements**:

- Previous working experience in operations is a plus
- Native in Spanish, fluent in English.
- Proficient in Microsoft Office
- Hands on experience with WordPress is a plus
- Good organisational and time management skills
- Growth mindset: you seek out learning opportunities for yourself and the team

**Culture at GOMEEP**

At GOMEEP, everyone can make a change and grow professionally. As a reactive company, GOMEEP offers you the opportunity to be able to see the results of every possible action plan that you can come up with and keep improving it until it works smoothly. Our employees are passionate about GOMEEP and are eager to complete their work at the highest level. We provide freedom & responsibility - We give you the space and responsibility to grow and get better every day.

Tipo de puesto: Jornada completa, Media jornada

Sueldo: 400,00€-900,00€ al mes

Horas previstas: entre 20 y 40 a la semana

Horario:

- De lunes a viernes

Ubicación del trabajo: Empleo presencial



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