Customer Service Representative

hace 2 semanas


Barcelona, España JUJUR A tiempo completo

Position: Danish Customer Service Representative

Location: Remote/work from home anywhere in Spain or Hybrid in Barcelona

Employment type: Part-time - 20 hours per week

Remuneration: Base salary + bonus.

**DUTIES AND RESPONSIBILITIES**:

- Identify issues the clients are facing, handle complaints, provide solutions and alternatives, guide customers within the time limits
- Use cheat sheets, guides and protocols provided during the training
- Ensure customer satisfaction and provide professional customer support
- Document each action taken in a CRM system in detail

**REQUIREMENTS**:

- Native/fluent in Danish, both oral and written. Fluent in English (at least B2 level)
- Be based in Spain
- Possession of excellent writing and verbal communication skills to simplify technical language for non-technical users
- Attention to detail
- Ability to solve issues in a timely manner

**OFFER**:

- Permanent contract
- Part-time contract: 20 hours per week
- Working Schedule: Monday to Friday - 10:00 am to 2:00pm
- Training: 2 weeks
- Training schedule: Monday to Thursday 9:00 am to 6:00pm and Friday 9:00 am to 5:00pm
- Holidays: 24 holidays per calendar year
- Work location: Hybrid - 3 days per month (If outside of Barcelona possibility to work from home)
- Free, confidential, and impartial guidance and support
- A wide range of exclusive perks and rewards as a valued member of our organisation



  • Barcelona, Barcelona, España Page Personnel España A tiempo completo

    Garantizar un servicio eficaz para los clientes asignados. Gestión de solicitudes compra y órdenes de los clientes. Recibir y procesar consultas y dudas de clientes.¿Tienes experiência como Customer Service?|¿Te gustaría trabajar en una gran multinacional americana? Experiência mínima de 2 años en una posición similar. Conocimiento de paquete...


  • Barcelona, Barcelona, España Norma Group A tiempo completo

    Select how often (in days) to receive an alert: Create Alert NORMA Group is an international market and technology leader in advanced and standardized joining and fluid-handling technology with a focus on Water Management, Industry Applications, and Mobility & New Energy. High customer satisfaction is the foundation of our continued success. As we continue...


  • Barcelona, Barcelona, España Norma Group A tiempo completo

    Select how often (in days) to receive an alert: Create AlertNORMA Group is an international market and technology leader in advanced and standardized joining and fluid-handling technology with a focus on Water Management, Industry Applications, and Mobility & New Energy. High customer satisfaction is the foundation of our continued success. As we continue to...


  • Barcelona, España Page Personnel España A tiempo completo

    Garantizar un servicio eficaz para los clientes asignados. - Gestión de solicitudes compra y órdenes de los clientes. - Recibir y procesar consultas y dudas de clientes. ¿Tienes experiência como Customer Service?|¿Te gustaría trabajar en una gran multinacional americana? - Experiência mínima de 2 años en una posición similar. - Conocimiento de...


  • Barcelona, España Norma Group A tiempo completo

    .Select how often (in days) to receive an alert: Create Alert NORMA Group is an international market and technology leader in advanced and standardized joining and fluid-handling technology with a focus on Water Management, Industry Applications, and Mobility & New Energy. High customer satisfaction is the foundation of our continued success. As we continue...


  • Barcelona, España Norma Group A tiempo completo

    .Select how often (in days) to receive an alert: Create AlertNORMA Group is an international market and technology leader in advanced and standardized joining and fluid-handling technology with a focus on Water Management, Industry Applications, and Mobility & New Energy. High customer satisfaction is the foundation of our continued success. As we continue...


  • Barcelona, España Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Barcelona, Spain**Language** - Swedish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in **Barcelona** and provides service support and resolution of routine problems...


  • Barcelona, España Van den Bosch A tiempo completo

    Barcelona (ES) - fulltime site.employment_type_full_time - secondary vocational education - We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues), and the external...


  • Barcelona, España Van den Bosch A tiempo completo

    Barcelona (ES) - fulltime site.employment_type_full_time - We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues), and the external customers.- As a customer...


  • Barcelona, España Thermo Fisher Scientific A tiempo completo

    **Work Schedule** Other **Environmental Conditions** Office **Sr Customer Service Representative**: Are you an exceptional customer service professional looking for an exciting opportunity? Join Thermo Fisher Scientific Inc. in Barcelona and become part of our world-class team. As a Sr Customer Service Representative, you will have the chance to provide...


  • Barcelona, Barcelona, España Norma Group A tiempo completo

    Select how often (in days) to receive an alert: Create Alert NORMA Group is an international market and technology leader in advanced and standardized joining and fluid-handling technology with a focus on Water Management, Industry Applications, and Mobility & New Energy. High customer satisfaction is the foundation of our continued success. As we continue...


  • Barcelona, España Adm Value A tiempo completo

    Hello! Are you passionate about customer service and fluent in Dutch? ADM Value, a key player in outsourcing with more than 20 years of experience and 16 production sites in Europe and Africa, is looking for a Dutch Customer Service Representative to join our diverse team. We value empathy, honesty, mutual respect, open-mindedness and teamwork. If you are...


  • Barcelona, Barcelona, España Adm Value A tiempo completo

    Hello Are you passionate about customer service and fluent in Dutch? ADM Value, a key player in outsourcing with more than 20 years of experience and 16 production sites in Europe and Africa, is looking for a Dutch Customer Service Representative to join our diverse team. We value empathy, honesty, mutual respect, open-mindedness and teamwork. If you are...


  • Barcelona, Barcelona, España Adm Value A tiempo completo

    Hello Are you passionate about customer service and fluent in Dutch? ADM Value, a key player in outsourcing with more than 20 years of experience and 16 production sites in Europe and Africa, is looking for a Dutch Customer Service Representative to join our diverse team. We value empathy, honesty, mutual respect, open-mindedness and teamwork. If you are...


  • Barcelona, España Adm Value A tiempo completo

    Hello! Are you passionate about customer service and fluent in Dutch? ADM Value, a key player in outsourcing with more than 20 years of experience and 16 production sites in Europe and Africa, is looking for a Dutch Customer Service Representative to join our diverse team. We value empathy, honesty, mutual respect, open-mindedness and teamwork. If you are...


  • Barcelona, España Grifols International SA A tiempo completo

    Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...


  • Barcelona, Barcelona, España Agilent Technologies Inc. A tiempo completo

    As our new Customer Service Representative - France, you will be part of a multicultural team who works closely with Sales representatives, from quotation creation until activation of maintenance service contracts in SAP.Your key responsibilities will be: Responsible for interfacing with customers, logistics, manufacturing and/or sales or service...


  • Barcelona, Barcelona, España Van den Bosch A tiempo completo

    Barcelona (ES)- fulltime site.employment_type_full_time We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues), and the external customers. As a customer service...


  • Barcelona, Barcelona, España Van den Bosch A tiempo completo

    Barcelona (ES) 40 hours site.employment_type_full_time- secondary vocational education We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues), and the external...


  • Barcelona, Barcelona, España NORMA Group A tiempo completo

    If you like change, change to usNORMA Group is an international market and technology leader in advanced and standardized joining and fluid-handling technology with a focus on Water Management, Industry Applications, and Mobility & New Energy. High customer satisfaction is the foundation of our continued success. As we continue to grow, we are seeking a...