Inside Sales Analyst

hace 2 semanas

Madrid, España Western Union A tiempo completo

Are you ready to be a driving force behind business growth? Join our dynamic and ambitious team at Western Union, a global fintech company that values passion, commitment, and success. Embrace the opportunity to contribute to a globally diverse organization that celebrates unique contributions, fostering an environment where each individual can thrive. Elevate your career as an Inside Sales Analyst with Western Union.

**Western Union empowers your pursuit.**

**About the Role**:
As an Inside Sales Analyst, you will collaborate closely with our account management and new business teams, playing a pivotal role in identifying opportunities and implementing strategies to boost sales and foster a profitable retail network. This internally focused role requires you to develop and deploy initiatives aimed at growing revenues across all clients and product streams. You will be instrumental in market analysis, pricing strategies, agent performance evaluation, and competitor intelligence. Your analytical prowess, coupled with strong Excel skills, will be crucial in making data-driven recommendations and implementing corrective actions for optimal outcomes.

**Role Responsibilities**:

- Understand the market, growth areas, and competitive landscape to propose pricing initiatives that drive long-term customer value and revenue growth.
- Monitor and evaluate agent performance, providing recommendations for improvement and remediation plans.
- Validate new locations through thorough analysis of market data and opportunity.
- Track sales performance, making data-driven recommendations to enhance profitable sales.
- Take proactive measures on pricing proposals and incentives to generate profitable growth.
- Assist in key new business and regional meetings, providing data, insights, and proof points.
- Produce network analysis for new business and support Sales teams in client meetings.
- Manage and coordinate agent incentives, competitor intelligence, and develop responsive actions.
- Stay informed on competitor insight and market developments, suggesting strategies for maintaining a strong business position.

**Role Requirements**:

- 3-5 years of experience in a similar role, ideally in sales analytics, business analysis, and pricing within the retail banking or payment industry.
- Excellent analytical skills with a deep understanding of market opportunities.
- Advanced proficiency in Excel and reporting skills.
- Strong communication skills with the ability to influence stakeholders.
- Capability to make clear, data-driven recommendations.
- Ability to work independently or collaboratively in a global, fast-paced environment with tight timelines.
- A go-getter attitude with a goal-oriented and flexible mindset.
- Fluency in English and Spanish.

**We make financial services accessible to humans everywhere. Join us for **what’s** next.**

Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers’ experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

**Our Hybrid Work Model (Hybrid)**

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

**Benefits**

Your Spain specific benefits include:

- 25 days annual leave - plus 14 public holidays
- Comprehensive life & medical cover - including dependents.
- Contributory pension plan
- Preventative Care Assistance program

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