Product Portfolio Manager

hace 2 días

Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

**Product Portfolio manager as part of the Operations & site team.**

**Position Snapshot**
- ** Location**: Nestlé Global Tech Hub in Barcelona, Spain.
- ** Type of Contract**: Permanent Contract.
- ** Stream**: IT R&D.
- ** Type of work**: Hybrid.
- ** Work Language**:Fluent Business English.

**The Role**:
R&D Information Technology (IT) is the stream in Nestlé IT in charge of powering the R&D function with IT capabilities to drive company growth through breakthrough research than can be translated quickly into products and services.

Digital technologies are triggering a crucial, comprehensive transformation of R&D organizations, and Nestlé is no exception. It is not only about adopting digital tools, but is a fundamental shift in the operating model for R&D. For this reason, Nestlé R&D has developed a strategy to leverage digital to accelerate time to value, protect the core and unlock new opportunities, for example, by leveraging consumer insights to drive innovation and renovation.

As a Senior Product Portfolio Manager within R&D IT, you will drive operations in the stream’s Portfolio and Service Management to ensure all R&D IT teams deliver with quality, consistency and efficiency.

Reporting to the R&D IT Product Stream Operations Manager (PSOM), you will be responsible for:

- End-to-end** Portfolio Management, both at Global and R&D Site levels**
- Oversee the demand management process to ensure demands are mapped to the right teams and projects, aligned with R&D goals and R&D IT portfolio, ensuring it is well reflected on Service Now PPM.
- Collect key IT deliveries impacting R&D sites and consolidate them in our Integrated Plan to provide visibility and increase coordination and planning across R&D sites
- Coordinate invoicing processes to ensure timely and accurate billing to feed into dynamic forecasting for Above Market and Functional Envelope budgets.
- ** Service Management**:

- Oversee IT Service Management (ITSM) operations, including change and request activities, acting as R&D IT contact point with Service Management to ensure seamless operations and coordinate with R&D IT vendors, particularly new ones, to establish operational governance.
- ** Automation**: Identify areas for automation and elimination to give R&D IT people time back to focus on delivering value to R&D, while driving adoption of continuous improvement of stream operations.

By fulfilling these responsibilities, you will play a crucial role in optimizing and driving operations across R&D IT products, ensuring its alignment with organizational objectives and driving its ongoing improvement.

**What you'll do**
- Build clear and documented ways of working in R&D IT for PPM activities and Service Management.
- Improve and standardize processes when needed in Portfolio and Service Management area for R&D IT.
- Maintain a central and updated Integrated Plan listing all key projects impacting R&D sites.
- Ensure all streams operations are clearly documented and running smoothly.
- Define rules and standards where needed.
- Drive a continuous improvement mindset for all operations aspects.

**We offer you**
We offer more than just a job. We put people first and inspire you to become the best version of yourself.
- ** Great benefits** including competitive salary and a comprehensive social benefits package. We have one of the most competitive pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.
- ** Personal and professional growth** through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.
- ** Hybrid working environment **with flexible working scheme. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill
- ** Recreation activities** such as yoga, Zumba, etc. and a wide range of volunteering activities.

**Minimum Qualifications**
- Bachelor’s degree or higher, preferably computer science or field related to the product.
- Experience with Operations processes in ServiceNow (ITFM, PPM, ITSM).
- Demonstrated experience in a product based IS/IT organization.
- 5+ years’ experience in IS/IT (e.g. Operations specialist, Portfolio Manager, PM, etc.).
- Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment.
- Experience with effective communication at different levels in the organization and in English.
- Experience with R&D systems.

**Bonus points if you**:

- Experience working in a global environment and with virtual teams
- Exposure to multiple, diverse technical configurations, technologies and processing environments
- Experience in coordinating, prioritizing and validating tech teams and vendors work

**About the IT Hub**
At Nestlé IT, we are a diverse, global team of IT professionals in the biggest health, nutrition and wellne

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