Customer Representative

hace 6 meses


Barcelona, España Webhelp A tiempo completo

**Customer Service/Support**

**Location**
- Barcelona, Spain**Language**
- Danish***

**Description**:
In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services.

Reimagine your career

Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers." We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth, and “Best Company Culture,” year after year.

We’re on the lookout for a **Danish-speaking Customer Representative (On-site)** to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix + Webhelp, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

**What you will do in this role**

As a **Customer Representative** on our team, you will:

- Provide with accurate information to our customer
- Logging and follow up of correct and Valid Orders or requests
- Ensuring the highest level of Customer Satisfaction Surveys Scores
- Delivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties, refunds )
- Capturing of all required data elements in CRM as required by client’s training, policies and procedures.

**Concentrix + Webhelp is a great match if you**:

- Have a proficient or bilingual level of Danish and advanced level of English, Swedish/Norwegian is a plus.
- Have excellent communication skills in a variety of customer facing situations
- Are a good team player with drive for success.

It will be a plus if you have:

- Previous experience in similar position

**What’s in it for you**

In this role, we offer benefits that help you support your unique lifestyle:

- Full-time 39 hours/week temporary contract: Monday to Friday 09:00 to 18:00, one day 09:00 to 17:00 or 10:00 to 18:00 depending on rotations
- Salary 18 400 euros gross/year + up to 1500 euros gross/year in bonus
- Central location in Barcelona
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes

Reimagine the best version of you
- Concentrix + Webhelp is an equal opportunity employer

**RRQ24-002356-1-DENMARK



  • Barcelona, Barcelona, España Customer Labs A tiempo completo

    Job Title: Customer Service Representative - Norwegian LanguageJob Summary:Customer Labs is seeking a highly skilled Customer Service Representative to join our team in Barcelona, Spain. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients in Norwegian, both via phone and email. Key...


  • Barcelona, España Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Barcelona, Spain**Language** - English*** **Description**: - In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems...


  • Barcelona, Barcelona, España EF Education First A tiempo completo

    Unlock a World of Opportunities as an EF English Live Customer Success RepresentativeWe are seeking a skilled and enthusiastic individual to join our team as an EF English Live Customer Success Representative in Barcelona, Spain. This is an exciting opportunity for the right candidate to become an integral part of our dynamic and passionate team,...


  • Barcelona, España Minacs A tiempo completo

    Customer Service Representative (Spanish-speaking) - On-site - Fashion Industry KL01Job Title: Customer Service Representative (Spanish-speaking) - On-site - Fashion Industry KL01Job DescriptionLocation: ESP Barcelona - C/ de la Selva de Mar, 129Language Requirements: English (Required), Spanish (Required)Time Type: Full timeIf you are a California resident,...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    Customer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team in Barcelona. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities: • Respond to customer inquiries via phone, email, and chat •...


  • Barcelona, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers.As a customer service representative, you are the first point of contact for your...


  • Barcelona, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers. As a customer service representative, you are the first point of contact for...


  • Barcelona, España Page Personnel España A tiempo completo

    Garantizar un servicio eficaz para los clientes asignados. - Gestión de solicitudes compra y órdenes de los clientes. - Recibir y procesar consultas y dudas de clientes. ¿Tienes experiência como Customer Service?|¿Te gustaría trabajar en una gran multinacional americana? - Experiência mínima de 2 años en una posición similar. - Conocimiento de...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    Unlock Your Potential as a Customer Service RepresentativeJoin a dynamic and innovative team as a Customer Service Representative in Barcelona. In this role, you will be part of a global technology and services leader that powers the brands of the future.Career Growth and Personal DevelopmentExperience the power of a game-changing careerDevelop skills to...


  • Barcelona, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers.As a customer service representative, you are the first point of contact for your...


  • Barcelona, España buscojobs España A tiempo completo

    Dutch Customer Service Agent in BarcelonaFull timeBarcelona, Catalonia26.11.2024Dutch Customer Service Agent in BarcelonaFull time Barcelona, Catalonia Recruit4Work SL 26.11.2024Thinking about moving abroad? Take a look at Barcelona! Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit a good number of...


  • Barcelona, España buscojobs España A tiempo completo

    Dutch Customer Service Agent in BarcelonaFull timeBarcelona, Catalonia26.11.2024Dutch Customer Service Agent in BarcelonaFull time Barcelona, Catalonia Recruit4Work SL 26.11.2024Thinking about moving abroad? Take a look at Barcelona! Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit a good number of...


  • Barcelona, España buscojobs España A tiempo completo

    Dutch Customer Service Agent in Barcelona Full time Barcelona, Catalonia 26.11.2024 Dutch Customer Service Agent in Barcelona Full time Barcelona, Catalonia Recruit4Work SL 26.11.2024 Thinking about moving abroad? Take a look at Barcelona! Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit a good number...


  • Barcelona, España Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Barcelona, Spain**Language** - French*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in **Barcelona** and provides service support and resolution of routine problems...


  • Barcelona, Barcelona, España Head Hunt International A tiempo completo

    Finnish Customer Service RepresentativeWe are seeking a highly skilled Finnish customer service representative to join our team. As a customer service representative, you will be responsible for providing excellent customer service to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries and provide solutions...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    Unlock Your Potential with CPM InternationalCome and work for a company that values diversity, innovation, and customer satisfaction. As a Customer Support Representative at CPM International, you will be part of a global team that provides multilingual support to clients worldwide.


  • Barcelona, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers.As a customer service representative, you are the first point of contact for your...


  • Barcelona, España Van den Bosch A tiempo completo

    Barcelona (ES) - fulltime site.employment_type_full_time - secondary vocational education - We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues), and the external...


  • Barcelona, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers. As a customer service representative, you are the first point of contact for...


  • Barcelona, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers.As a customer service representative, you are the first point of contact for your...