Talent Acquisition Manager W/ Full Professional

hace 4 semanas


Barcelona, España Babel Profiles A tiempo completo

If you are looking for a new challenge where you will be able to thrive in a fast-paced environment that truly values people’s lives, then keep reading

Our client is a major customer service BPO provider, known as one of the fastest and most professional companies in the sector. They are looking for a hands-on Talent Acquisition Manager to play a pivotal role in driving their hiring strategy across several markets and overseeing all aspects of attracting, sourcing, recruiting and retaining high-quality talent to meet the company’s business objectives.

You would be a great fit if you are a team player with great communication skills and a proven track record of implementing TA strategies in the BPO sector. Don’t miss out on this opportunity,

**Languages**:

- Full professional level of German
- Full professional level of English
Barcelona
- Competitive Salary
- Outsourcing (BPO)
- Permanent

**Main Responsibilities**:

- Develop and execute a comprehensive talent acquisition strategy aligned with the company's growth objectives, establishing and monitoring KPIs and metrics to measure its success
- Lead, mentor and manage a team of 6 recruiters
- Collaborate with Ops managers to understand their staffing needs, develop job descriptions, and establish hiring criteria
- Contribute to enhancing the employer brand, making the organization an attractive choice for top talent
- Manage the TA budget, ensuring cost-effective recruitment strategies
- Ensure compliance with relevant labour laws and regulations in all aspects of the recruitment process
- Contribute to succession planning efforts by identifying and developing internal talent and incorporating diversity and inclusion initiatives
- Stay informed about industry trends, salary benchmarks, and competitor activities to maintain competitiveness in talent acquisition

**Core Skills/experience**:

- 5+ years of proven experience in recruitment and talent acquisition, ideally within the BPO sector
- Solid experience in managing and leading a recruitment team effectively
- Understanding and experience of the BPO industry, including its trends, challenges, best practices, cultural fit, and required roles
- Direct knowledge in shaping and delivering effective short and long-term recruitment strategies, sourcing methods, and retention initiatives
- Awareness of labour laws and regulations related to recruitment, ensuring the organization complies with legal requirements
- You can adapt easily to the industry dynamics, and be flexible in adjusting the strategy accordingly to business needs
- You are a problem solver and an out-of-the-box thinker to keep optimizing the recruitment processes

**What’s on offer**:

- Competitive salary
- Hybrid model (2-3 days at the office)
- Flexible working hours
- 29 days of vacation per year
- EU remote work
- Flexible remuneration plan (health insurance, ticket restaurant, etc)
- Mental health app
- International, open-minded and united team

**Our recruitment process**:

- Step 1: Interview with our Recruiter to get to know you better
- Step 2: Interview with HR team (Head of People and People & Talent Coordinator)
- Step 3: Interview with the Managing Director



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