User/ux Researcher

hace 2 meses

Barcelona, España UserTesting A tiempo completo

We're UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human side of business-transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it's how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.

A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.

**_ The Opportunity_**

You will plan, design and carry out research activities with our users that help teams get a deep understanding of the people that use our products. Your research informs propositions, requirements, content and designs, so that our products work well and achieve our business outcomes.

You'll be part of the Product Design team, and will work with our Designers, Product Managers, Engineers and other Researchers to understand how we deliver the right end-to-end product experience for our customers. This role focuses predominantly on working with our Product Managers and Designers to uncover user needs, helping to drive a deeper understanding of our customers. Our Product Researchers strive to know our customers inside and out, they are their advocates and voice, and the critical link that ensures our product meets and exceeds customer expectations. This is achieved through:

- Working collaboratively with stakeholders to translate questions, concepts and requirements into research proposals, choosing the appropriate methodologies and audiences.
- Engaging with our customers and contributors to discover and better understand their needs, through moderated and unmoderated research techniques.
- Conducting careful analysis of qualitative and quantitative data, to produce clear findings, and articulating these findings and recommendations, both written and verbally.

**_What we are looking for_**
- Related experience; or an advanced degree without experience; or equivalent work experience
- Some experience in using remote tools for user research
- You have a working knowledge of basic research methods, including: Moderated Interviews, Usability Testing, Concept Testing, Surveys, Card Sorting, Tree Testing, Click Testing, First Impressions.
- You can perform basic analysis. You're able to review notes, videos, and objectives to synthesize insights that will drive value for customers.
- You are able to efficiently generate valid insights that address research objectives, and deliver these to our broader research team, iterating as necessary.
- You understand the role and value of UX research in the business setting, and are familiar with the roles and responsibilities of other teams in a software company and how they engage with Research.
- You're able to focus on the tactical problems this business is facing, and are aware of how items move through a design process; from discovery to delivery.
- You can identify who your stakeholders are, what evidence is relevant to them and the importance of managing relationships with them.
- You have some awareness of the diversity of users of our products and services and the desire to make them usable and accessible for everyone.

**_ Perks and Benefits_**
- Private Medical
- Basic Life insurance
- Mental Wellness Employee Assistance Program including Language support
- Lunch Card, Transport Card and Nursery Card via Sodexo
- Employee Referral Programme
- Paid quarterly volunteering days and Charity donation matching via our UT Cares Volunteers and Charitable Giving Committee
- Employee-led groups to help foster a more inclusive employee experience and build a culture of belonging at UserTesting. Read more here

To learn more about our team, culture, and customers, check out our careers page, company blog, and press/awards. Aside from a great work environment and the opportunity to make an impact, we're also growing the team quickly-join us

**UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.

UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.

  • Senior User Experience Researcher

    hace 2 días

    Barcelona, España Clarivate A tiempo completo

    **#hybrid - Barcelona** We are seeking a Senior User Experience Researcher to join our dynamic UX team in Barcelona. This is a fantastic opportunity to contribute to our cutting-edge research projects, influencing the development of user-centric products across our technology sector. Our team, a vibrant group of over 50 global UX professionals, thrives on...

  • Senior User Experience Researcher

    hace 7 días

    Barcelona, España Clarivate Analytic A tiempo completo

    #hybrid - Barcelona We are seeking a Senior User Experience Researcher to join our dynamic UX team in Barcelona. This is a fantastic opportunity to contribute to our cutting-edge research projects, influencing the development of user-centric products across our technology sector. Our team, a vibrant group of over 50 global UX professionals, thrives on...

  • Senior UX Researcher

    hace 1 mes

    Barcelona, España Rovio A tiempo completo

    At Rovio you will get to work with multiple groundbreaking IP’s including one of the most famous game IP’s in the world: Angry Birds! We craft joy with player-focused gaming experiences that last for decades. In order to do that, we know that people need to bring their own joy to what we do. That’s why we value work-life balance, say no to crunch...

  • User Experience Researcher

    hace 1 semana

    Barcelona, España Clarivate A tiempo completo

    Clarivate is seeking an experienced and innovative UX Researcher to join our dynamic team in the Design Hub of Barcelona Office. It is an exciting time to be part of a local fast pace growing design community within a bigger globally distributed team, working on new products, and infusing change in the organization! About You - experience, education,...

  • User Experience Researcher

    hace 2 días

    Barcelona, España Clarivate A tiempo completo

    Clarivate is seeking **UX Researcher** to join our dynamic team in the Design Hub of **Barcelona Office**. It is an exciting time to be part of a local fast pace growing design community within a bigger globally distributed team, working on new products, and infusing change in the organization! **About You - experience, education, skills, and...

  • Contract UX Researcher

    hace 1 mes

    Barcelona, España Storio group A tiempo completo

    **Contract - 6 months** **Join Storio Group as a UX Researcher and play a pivotal role in enhancing our product experiences. Your insights and strategic research will shape the future of our platforms, influence product design across multiple countries, and directly impact our customer's journey.** **About the Role** As a UX Researcher at Storio Group,...

  • Senior UX Researcher

    hace 1 mes

    Barcelona, España Rovio A tiempo completo

    Senior UX Researcher User Research Barcelona or Helsinki Metropolitan Area Permanent 22.03.2024 User Research Permanent Open position At Rovio you will get to work with multiple groundbreaking IP’s including one of the most famous game IP’s in the world: Angry Birds! We craft joy with player-focused gaming experiences that last for decades....

  • Senior Ux Researcher

    hace 2 días

    Barcelona, España Rovio A tiempo completo

    Senior UX Researcher Barcelona Barcelona, Catalonia, ES At Rovio you will get to work with multiple groundbreaking IP's including one of the most famous game IP's in the world: Angry Birds! We craft joy with player-focused gaming experiences that last for decades. In order to do that, we know that people need to bring their own joy to what we do. That's...

  • Sr Principal

    hace 5 días

    Barcelona, España Ingram Micro Inc. A tiempo completo

    Sr Principal , UX Researcher page is loaded Sr Principal , UX Researcher Apply locations Barcelona, Spain time type Full time posted on Posted Yesterday job requisition id R-102191 It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description:  We are looking for a Senior Principal UX Researcher to join our team and help...

  • Sr Princiapl

    hace 2 días

    Barcelona, España Ingram Micro A tiempo completo

    It's fun to work in a company where people truly BELIEVE in what they're doing! **Job Description**: We are looking for a Senior Principal UX Researcher to join our team and help build the next generation digital platform used by global customers every day. You will have a direct impact on transforming a $50 billion company and 200,000+ businesses that...

  • Senior Quantitative UX Researcher

    hace 4 días

    Barcelona, España Dow Jones A tiempo completo

    Job Description : Senior Quantitative UX Researcher, Experience Research Excellence in news demands excellence in our customers’ experiences. Our Experience Group brings together teams covering Product, UX, Engineering, Operations and Data with a single purpose: to connect people to the news that matters most, when and where they need it, by...

  • Senior User Experience Researcher

    hace 1 semana

    Barcelona, España Clarivate A tiempo completo

    #Hybrid - Barcelona Clarivate is seeking a highly experienced and innovative Senior User Experience Researcher to join our dynamic team in the Design Hub of Barcelona Office. It is an exciting time to be part of a local fast pace growing design community within a bigger globally distributed team, working on new products, and infusing change in the...

  • Senior Software Ux Designer

    hace 6 horas

    Barcelona, España Amyc-Ux A tiempo completo

    Multi-national company leader in the printing sector located in Barcelona.We are looking for UXer passionate for Design Thinking able to be integrate in a big organiztion. You will lead the User Experience for Software Solutions. Define the experience from the concept until the implementation based on Design Thinking Methodologies. As a UXer you will need to...

  • UX Researcher

    hace 2 semanas

    Barcelona, España lastminute.com A tiempo completo

    Job Descriptionlastminute.com is looking for a UX Researcher for its Design team based in Spain, Portugal or Poland. You will be part of a diverse Research team and will work closely with Product Managers and designers to conduct research and analyse data to uncover insights and opportunities to improve our product and services. We want someone who is...

  • Senior Quantitative UX Researcher

    hace 5 días

    Barcelona, Barcelona, España Dow Jones A tiempo completo

    Job Description:Senior Quantitative UX Researcher, Experience ResearchExcellence in news demands excellence in our customers' experiences. Our Experience Group brings together teams covering Product, UX, Engineering, Operations and Data with a single purpose: to connect people to the news that matters most, when and where they need it, by creatively defining...

  • Senior Quantitative UX Researcher

    hace 5 días

    BARCELONA, España Dow Jones A tiempo completo

    Job Description: Senior Quantitative UX Researcher, Experience Research Excellence in news demands excellence in our customers’ experiences. Our Experience Group brings together teams covering Product, UX, Engineering, Operations and Data with a single purpose: to connect people to the news that matters most, when and where they need it, by...

  • UX Researcher

    hace 4 semanas

    Barcelona, España Opentrends A tiempo completo

    Buscamos un/a UX Designer, con más de 5 años de experiência en diseño UX y Research. Una persona curioso/a, capaz de entender y equilibrar las aspiraciones del usuario con los objetivos de negocio. Con cultura Lean UX, atrevido/a y sin miedo a estrellar ideas. Si piensas que los Backstreet Boys cantaban sobre el Research UX en “I want it that wayTell...

  • Senior Ux Researcher

    hace 5 días

    Barcelona, España Dow Jones A tiempo completo

    Senior UX Researcher (Quantitive) - News CorpJoin our Customer Insights team at Dow Jones, where we drive the understanding of markets, customers, and products from research to testing. Reporting to the VP of Customer Insights, you will focus on Consumer and B2B units, including The Wall Street Journal, Factiva, MarketWatch, and Risk & Compliance. As a...

  • UX Researcher

    hace 1 mes

    Barcelona, España GammaUX A tiempo completo

    Buscamos a un/a apasionada/o **UX Researcher especialista en investigación cualitativa **que forme parte del equipo y nos ayude a cultivar un aprendizaje continuo de las necesidades, comportamientos, actitudes y emociones de los usuarios y detectar insights accionables que ayuden a crear retos y soluciones para los proyectos. **Tu rol en el proyecto** -...

  • Senior UX Researcher

    hace 5 días

    Barcelona, Barcelona, España Dow Jones A tiempo completo

    Job Description:About the Role Join our Customer Insights team at Dow Jones, where we drive the understanding of markets, customers, and products from research to testing. Reporting to the VP of Customer Insights, you will focus on Consumer and B2B units, including The Wall Street Journal, Factiva, MarketWatch, and Risk & Compliance. As a Quantitative UX...