Global Shares

hace 1 semana

Barcelona, España JPMorgan Chase & Co A tiempo completo

**JOB DESCRIPTION**
We are currently seeking Client Relationship Managers to join Global Shares (a J.P. Morgan Company). The Global Shares Transaction was announced on March 15, 2022. Founded in 2005, Global Shares is a leading cloud-based provider of share plan management software. Global Shares’ employee ownership solutions cover the entire company lifecycle, and caters to corporates worldwide. Global Shares has an expansive client base of over 600 corporate clients that range from early-stage start-ups to mature multinational public corporations. The firm has nearly $200 billion in assets under administration across 650,000 corporate employee participants. It operates with an experienced team of more than 600 employees headquartered in Cork, Ireland and 16 further locations globally.

**Responsibilities**:

- Develop and maintain strong relationships with multiple clients as assigned.
- Build depth in relationship by initiating contact and developing a relationship with decision makers.
- Manage the post-sales relationship for strategically significant accounts.
- Serve as the primary client contact and advocate for day to day and escalated issues and requests.
- Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement.
- Meet assigned targets for profitable sales volume and growth objectives in assigned accounts.
- Keep up to date with industry information which could provide value to your clients or value internally.
- Build network of share plans advisors and experts in your region

**Required Qualifications, Skills and Capabilities.**
- Share Plans Experience
- Ability to speak Spanish and English fluently.
- Experience in Relationship Management in global companies.
- Proactive by nature. Go above and beyond to serve as a trusted adviser for your customers.
- Exceptional personal, listening, written and verbal communication skills are a must.
- Proven track record of successfully building and nurturing multi-level client relationships.
- Ability to lead and motivate, develop clear and creative solutions to complex problems and manage multiple initiatives simultaneously.
- Ability to understand customer requirements, identify, up-sell and cross-sell opportunities.

**Preferred Qualifications, Skills and Capabilities.**
- Experience working with Cloud-Based software
- Project management experience with excellent organizational skills.
- Success orientated spirit with focus on customer delight.
- Superior critical thinking, decision making and problem solving skills.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

  • Client Relationship Manager

    hace 4 semanas

    Barcelona, España Global Shares A tiempo completo

    **Who We Are**: Global Shares, a J.P. Morgan company, is a leading cloud-based provider of share plan management software. Global Shares’ employee ownership solutions cover the entire company lifecycle, and caters to corporates worldwide. Global Shares has an expansive client base of over 600 corporate clients that range from early-stage start-ups to...

  • Client Relationship Manager

    hace 2 días

    Barcelona, Barcelona, España Global Shares A tiempo completo

    Who We Are:Global Shares, a J.P. Morgan company, is a leading cloud-based provider of share plan management software. Global Shares' employee ownership solutions cover the entire company lifecycle, and caters to corporates worldwide. Global Shares has an expansive client base of over 600 corporate clients that range from early-stage start-ups to mature...

  • Global Shares

    hace 2 días

    Barcelona, Barcelona, España JPMorgan Chase Bank, N.A. A tiempo completo

    Job Responsibilities: Develop contact database of potential clients, partners and key contacts. Work with our Sales Development Reps (SDRs) to build out pipeline and maintain all Client data within our CRM database Maintain sales leads tracking and forecasting within our CRM database Develop and maintain relationships within the wider Bank for referrals and...

  • Global Shares

    hace 3 semanas

    Barcelona, España JPMorgan Chase & Co A tiempo completo

    **JOB DESCRIPTION** Global Shares, a J.P. Morgan company, is a leading cloud-based provider of share plan management software. Global Shares’ employee ownership solutions cover the entire company lifecycle, and caters to corporates worldwide. Global Shares has an expansive client base of over 600 corporate clients that range from early-stage start-ups to...

  • Global Shares

    hace 2 meses

    Barcelona, España JPMorgan Chase & Co A tiempo completo

    **JOB DESCRIPTION** **Responsibilities**: - Implement and manage a portfolio of Companies operating employee share plans within a team framework - Interact with customers/clients on operational transactions related to their share plan program and execute the timely processing of operational transactions, including data management, reconciliation,...

  • Global Shares

    hace 4 semanas

    Barcelona, España Mortgage Ledger A tiempo completo

    We are currently seeking Client Relationship Managers to join Global Shares (a J.P. Morgan Company). As a Client relationship Manager in Global Shares, you are viewed as a trusted partner by our client base and should be tenacious, focused and well-organised professionals who should be at the forefront of our client/partner relationships. You will manage...

  • Global Shares

    hace 4 semanas

    Barcelona, España JPMorgan Chase & Co A tiempo completo

    **JOB DESCRIPTION** Join our dynamic Equity Plan Management team at Global Shares, a JP Morgan Company as a financial services analyst, where you will have the opportunity to play an integral part in our client service delivery and make a significant impact. This role offers a chance for career growth and the opportunity to work in a fast-paced, innovative...

  • Global Shares

    hace 4 semanas

    Barcelona, España Jpmorgan Chase & Co. A tiempo completo

    Job Description Join our dynamic Equity Plan Management team at Global Shares, a JP Morgan Company as a financial services analyst, where you will have the opportunity to play an integral part in our client service delivery and make a significant impact. This role offers a chance for career growth and the opportunity to work in a fast-paced, innovative...

  • Global Shares

    hace 3 semanas

    Barcelona, España Jpmorgan Chase & Co. A tiempo completo

    Job Description Join our dynamic Equity Plan Management team at Global Shares, a JP Morgan Company as a financial services analyst, where you will have the opportunity to play an integral part in our client service delivery and make a significant impact. This role offers a chance for career growth and the opportunity to work in a fast-paced, innovative...

  • Global Shares

    hace 13 horas

    Barcelona, España JPMorgan Chase & Co A tiempo completo

    **JOB DESCRIPTION** Join our dynamic Equity Plan Management team at Global Shares, a JP Morgan Company as a financial services analyst, where you will have the opportunity to play an integral part in our client service delivery and make a significant impact. This role offers a chance for career growth and the opportunity to work in a fast-paced, innovative...

  • Global Shares

    hace 4 semanas

    Barcelona, España JPMorgan Chase & Co. A tiempo completo

    Join our dynamic Equity Plan Management team at Global Shares, a JP Morgan Company as a financial services analyst, where you will have the opportunity to play an integral part in our client service delivery and make a significant impact. This role offers a chance for career growth and the opportunity to work in a fast-paced, innovative environment. As a...

  • Global Shares

    hace 2 meses

    Barcelona, España JPMorgan Chase Bank, N.A. A tiempo completo

    Job Responsibilities: - Develop contact database of potential clients, partners and key contacts. Work with our Sales Development Reps (SDRs) to build out pipeline and maintain all Client data within our CRM database - Maintain sales leads tracking and forecasting within our CRM database - Develop and maintain relationships within the wider Bank for...

  • Global Shares

    hace 2 meses

    Barcelona, España JPMorgan Chase & Co A tiempo completo

    **JOB DESCRIPTION** Job Responsibilities: - Develop contact database of potential clients, partners and key contacts. Work with our Sales Development Reps (SDRs) to build out pipeline and maintain all Client data within our CRM database - Maintain sales leads tracking and forecasting within our CRM database - Develop and maintain relationships within the...

  • Global Shares

    hace 2 meses

    Barcelona, España JPMorgan Chase & Co A tiempo completo

    **JOB DESCRIPTION** Job Responsibilities**: - Lead a team of Implementation analysts who implement and manage a portfolio of Companies operating employee share plans within a team framework - Interact with customers/clients on operational transactions related to their share plan program and execute the timely processing of operational transactions,...

  • Global Shares

    hace 2 meses

    Barcelona, España JPMorgan Chase & Co A tiempo completo

    **JOB DESCRIPTION** Global Shares a JP Morgan Company are currently expanding our service desk team and are seeking a Customer service analyst to service our clients through the Czech language. **Responsibilities**: - Escalate unresolved issues to 2nd and 3rd line support teams - Interact with other areas of the company in resolving queries raised by...

  • Global Shares

    hace 3 días

    Barcelona, España JPMorgan Chase & Co A tiempo completo

    **JOB DESCRIPTION** Global Shares a JP Morgan Company are currently expanding our service desk team and are seeking a Customer service analyst to service our clients. **Responsibilities**: - Escalate unresolved issues to 2nd and 3rd line support teams - Interact with other areas of the company in resolving queries raised by clients and participants...

  • Global Shares

    hace 3 días

    Barcelona, España JPMorgan Chase & Co A tiempo completo

    **JOB DESCRIPTION** Global Shares a JP Morgan Company are currently expanding our service desk team and are seeking a Customer service analyst to service our clients through the Czech language. **Responsibilities**: - Escalate unresolved issues to 2nd and 3rd line support teams - Interact with other areas of the company in resolving queries raised by...

  • Global Shares

    hace 1 semana

    Barcelona, España JPMorgan Chase & Co A tiempo completo

    **JOB DESCRIPTION** If you are seeking a client facing role that promotes exceptional customer service and innovation this may be the position for you. As a Customer Service Analyst in Global Shares a JP Morgan Company you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional...

  • Global Shares

    hace 1 mes

    Barcelona, España Jpmorgan Chase & Co. A tiempo completo

    If you are seeking a client facing role that promotes exceptional customer service and innovation this may be the position for you. As a Customer Service Analyst in Global Shares a JP Morgan Company you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional client service. Job...

  • Global Shares

    hace 1 mes

    Barcelona, España JPMorgan Chase & Co. A tiempo completo

    If you are seeking a client facing role that promotes exceptional customer service and innovation this may be the position for you. As a Customer Service Analyst in Global Shares a JP Morgan Company you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional client service. Job...