Regional IT Operations Director
hace 3 semanas
Leading resort brand-management, travel and hospitality group is looking for a Regional IT Operations Director (Europe).
**Mission**:
**Responsibilities**:
To be responsible for hotels technology solutions & operation across inclusive collection hotels in Europe
To lead regional IT team to provide high quality on-property service level & execute new projects To establish effective communication with stakeholders for new openings, takeovers, projects and budget processes
To partner with business & brand product managers to define tech roadmaps aligned with business objectives
To participate with business and product managers to refine initiatives, outcomes, and key deliverables
To serve as a “trusted advisor,” and as the primary IT point of contact for Ops teams and hotel managers
To be responsible for the delivery and implementation of in-destination solutions
To act as the key liaison across all functional areas, partner with PMO Hospitality team to manage key projects involving in-destination technology
To oversee the portfolio, solutions delivery and positive impact of technology in the organization
To own and maintain forecast and budget monthly and yearly processes for IT expenses
**Main requirements**:
Based in Palma
Bachelor's degree in business travel or technology related field from college or university
10+ years of experience in Hospitality and Technology (preferably in All Inclusive, Full-service and selected service markets)
10+ years of experience with managing IT team(s), project management in corporate companies
Experience with hotel IT processes, requirements and standards
Strong understanding of business goals, effective communications and portfolio priorization Understanding and/or desire to learn travel industry and technology
100% English and Spanish language (fluent speaking and writing mandatory)
**Competencies**:
Collaborative, team-building leadership style
Strategic thinking and planning
Excellent interpersonal skills to effectively interact with executives, peers, customers and team members
Hands-on and execution oriented but aligned to strategic roadmaps and long[1]term vision
Ability to communicate in public
Agile thinking to drive constant change to enable opportunities and drive growth
Problem solving, performance driven, constant learner
Ability to keep the team focused on strategic initiatives and support any team members needs to drive success
Capable of sharing knowledge and best practices around technology risks and opportunities to maintain a competitive advantage and improve efficiency and effectiveness in the operation
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