IT Support Technician
hace 2 meses
Localizacion : Madrid, Spain
Thales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are controlled by our Traffic Management Systems. Together We deployed the first-ever nationwide ticketing system which processes over 50 million ticketing transactions in 100 cities daily.
Thales in Spain is a leader in technological solutions applied to Defence, Aeronautics, Security, Transportation and Space and, furthermore, is a global centre for excellence in Space, Security of Critical Infrastructures and Transportation. With a turnover of €320 million and a staff of 1,200, it exports approximately 40% of its total production principally to the Middle East, North Africa and Latin America.
Nuestro equipo de IT está creciendo
Estamos buscando a un experto/a en Microsoft y soporte de nível 2 que se encargará de la gestión de las herramientas Microsoft, recogiendo, implementando y resolviendo las necesidades y problemas surgidos y, colaborando con otros departamentos a nível mundial. Además, apoyará a otros departamentos como Service Desk con su conocimiento de Nível 2.
- Como parte del equipo de IT, entre tus principales funciones estarían:
- Investigar y resolver incidentes y solicitudes de soporte técnico que requieren conocimientos especializados de Microsoft o de soporte de Nível 2.-
- Proporcionar soporte técnico a usuarios internos y externos sobre productos y servicios de Microsoft o de soporte de Nível 2.-
- Realizar el mantenimiento preventivo y correctivo de entornos Microsoft o de soporte de Nível 2.-
- Instalar y configurar software y hardware de Microsoft o de soporte de Nível 2.-
- Documentar las soluciones a los problemas técnicos de Microsoft o de soporte de Nível 2.-
- Colaborar con otros equipos técnicos para resolver problemas complejos de Microsoft o de soporte de Nível 2.-
- Interlocución y contacto principal con Microsoft o Nível 3.- ¿Qué perfil estamos buscando?- Formación necesaria: Técnico superior en administración de sistemas informáticos o equivalente, AZ-900, MS-220, MS-740, ITIL.-
- Conocimientos técnicos: conocimientos avanzados de las herramientas Microsoft, WSUS, ePO, Trellix, Manage Engine y AD-
- Experiência mínima: 3 años-
- Idiomas: Inglés-
- Es posible que existan viajes puntuales para proyectos concretos o resoluciones puntuales de incidencias fuera de horario.- Por nuestra parte, te ofrecemos...- Periodos vacacionales de 35 días laborales aproximadamente.-
- GTS Concilia que incluye servicios para tu cuidado y el de tu entorno y acceso a diferentes actividades e iniciativas que cuidan tu salud-
- Posibilidad de teletrabajo: trabaja desde casa hasta 3 días a la semana-
- Flexibilidad horaria de hasta 2 horas en la entrada y salida.-
- Plan de Formación anual adaptado a tu puesto de trabajo en habilidades, idiomas, competencias técnicas...-
- Una organización que considera la diversidad y la inclusión dos pilares estratégicos: trabajamos por la igualdad de género, queremos que todas las generaciones convivan y aprendan unas de otras; nos enriquecemos con todas las culturas y nacionalidades, pensamos que todas las capacidades son útiles y necesarias, y creamos un ambiente seguro para todas las personas, independientemente de su orientación sexual.- ¿Te apuntas?
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