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Content Manager

hace 3 meses


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**Can you help us change the world?**:
It's true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we're propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution**,** we're enabling the world's most revolutionary hospitality brands to accelerate their digital transformation.

We're on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole...


**About the role**:
We are seeking a dynamic Enablement Content Manager to join our team and drive the creation, management, and optimization of content to support our enablement initiatives. As the Enablement Content Manager, you will play a crucial role in ensuring that our sales, marketing, and customer success teams have access to high-quality, relevant content that empowers them to effectively engage with prospects and customers throughout the buyer's journey.

** Your mission, should you choose to accept it**:

- **Content Strategy Development**:Collaborate with cross-functional teams to develop a comprehensive content and governance strategy aligned with business objectives and sales enablement goals.
- **Content Creation and Curation**:Lead the creation, curation, and maintenance of a wide range of enablement content, including sales playbooks/playsheets, learning paths, videos, battle cards, training materials, presentations, case studies, prospecting templates, and product documentation.
- **Content Optimization**: Continuously analyze content usage through our CMS platform (Seismic) and optimize content performance based on metrics such as engagement, usage, and impact on sales and customer success effectiveness. Implement cross functional feedback loops to gather insights from sales and customer-facing teams and iterate on content accordingly.
- **Content Management**:Establish a content roadmap and governance strategy for our CMS platform, ensuring that all content is organized, up-to-date, and easily accessible to relevant stakeholders. Implement content management best practices to streamline content creation, review, approval, and distribution processes.
- **Training and Enablement Support**:Collaborate with enablement managers to develop and design content that supports onboarding, ongoing training, and skills development initiatives for sales, marketing, and customer success teams, leveraging our CMS and LMS platform to deliver smooth asynchronous learning.
- **Cross-functional Collaboration**: Work closely with product marketing, sales operations, customer success, and other stakeholders to understand how we can leverage industry insights, competitive intelligence, and marketing analytics to optimize our outreach strategy. Proactively engage with these teams to gather input, share updates, and align on content strategy and priorities.
- **Stay Updated on Industry Trends**: Stay informed about industry trends, competitive landscape, and best practices in sales and customer success enablement and content management. Leverage this knowledge to drive innovation and continuously improve our enablement content strategy and practices.
- **Present and/or facilitate customer facing team discussions**: Gather feedback, input, and perspective from customer facing teams to determine the types of content and tools that impact speed to productivity and increase time spent selling.

**️ You'll be a great fit if you bring a few of the below with you**:

- Background in Marketing, Communications, Business, or a related field.
- Proven experience in content management, content marketing, or sales/cs enablement roles, preferably in the technology sector.
- Strong understanding of sales and cs processes and the buyer's journey.
- Excellent writing, editing, and storytelling skills, with the ability to design and craft compelling and engaging content.
- Experience with content management systems (CMS), learning management systems (LMS), and related sales and cs tools to support go to market activities (CRM, Sharepoint, Seismic, LinkedIn Sales Navigator, Outreach, Gainsight/Totango, etc)
- Analytical mindset with the ability to leverage data and insights to drive content strategy and optimization.
- Strong project management skills with the ability to manage multiple priorities and stakeholders in a fast-paced environment.

**Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and levels of the organization**:
*** What's in it for you?**:
Did you know that Mews was voted the Best PMS of 2024 and has previously held the title of Best Place to Work in Hotel Tech for two consecutive years? You do now. Most of that is down to our inspiring team, but part of it is because of some pretty amazing perks. As well as awesome colleagues and stimulating work, you'll get:

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