Team Leader

hace 5 meses

Madrid, España Novasyte A tiempo completo

We are looking for a passionate Team Leader with a native/bilingual level of Japanese to join us at our Madrid Production Hub office and lead our amazing Data Management Team.

The primary focus of the role will be to be responsible for planning activities and managing budgets in a Data Collection (DC) team.

If you want to play a key role in a multi-country, dynamic and committed team this could be the role for you

What to expect:

- First level escalation point of contact for the local BU/Global Team
- Responsible for the project execution, monitoring KPIs and Target compliance
- Identify and inform local BU in advance about detected issues and possible risks proposing action plans
- Leads the team in ensuring compliance to provisions/commitments as stipulated in the Client Service
- Monitor the team performance and provide regularly updates for specific KPIs, ensuring workload compliance and Develop and share knowledge with the team
- Oversees effective resource allocation to meet both productivity and quality metrics
- Complete maintenance of reference data (Healthcare Professionals and Healthcare Organizations) as essential for US Production.
- Receive and respond to Client Data Inquiries.
- Follow standard practices and business procedures.
- Performs ad hoc data analysis and participates on various process improvement as needed.
- Validation and QA/QC - Perform validation checks for operational processes and data inputs/outputs.
- Responsible for complying the internal quality standard.
- Validate that the information gathered from third-party sources represents accurate new data that should result in an update, creation, or deletion in existing data.
- Perform functions as directed by the immediate superior and local office project lead.
- High School Diploma or equivalent Req
- Analytic and creative problem-solving skills
- Customer focus
- Ability to plan, organize and manage resources and work
- Native Japanese and High level of English is required
- Desired be fluent in Korean
- Ability to proactively identify complex problems and needs, and develop solutions/recommendations to solve problems
- Team management skills
- Proficient in Microsoft Office (excel)

We invite you to join IQVIA- IQVIA recognized by Great Place to Work as the third best company to work for in Spain (March 2020)- FORTUNE Magazine's World's Most Admired Companies list for the third year in a row.- Recognized by the 2016 Scrip Awards as the Best Full-service Provider Contract Research Organization (CRO)- Awarded the 2016 Eagle Award from the Society for Clinical Research Sites (SCRS) for the fourth consecutive year. A site-nominated award recognising contract research organizations (CRO) and biopharmaceutical sponsors dedicated to building positive relationships with research sites through leadership, professionalism and integrity.- IQVIA named in The International Association of Outsourcing Professionals (IAOP) 2017 Global Outsourcing 100® List which recognizes the world’s best service providers across a range of industries.

IQVIA is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status. “

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and whatever your career goals, we are here to ensure you get there

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at

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