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Commercial Excellence Analyst
hace 3 meses
The Company
**United under one vision**: The Sustainable Protection of Everyday Needs, kp is a global market leader in rigid and flexible packaging and specialty film solutions. The need to act on climate change has never been clearer so we incorporate sustainability into everything we do by #InvestingInBetter - creating innovative films and trays that protect medication and medical devices, keep products safe, help avoid food waste and preserve the integrity of countless durable products.
An exciting brand new role has been created for a Commercial Excellence Analyst to join our business.
Reporting into the Commercial Transformation Manager for our Food Packaging Division, the purpose of this role is the enhancement of commercial productivity / sales efficiency across Trays and Flexibles Films business with focus on:
Support the Sales teams in the process and workflows accomplishment
Implement best commercial practices across Division
Ad-hoc business analysis
**Tasks and responsibilities**:
**Organisational efficiency / alignment**:
Analyze and support the organisational and operational structure of FP - attend Commercial initiatives reviews and convey the necessary information and actions
Support in the preparation and performance of appropriate training related to new tools, systems and processes.
Add-hoc support to the Sales teams by performing daily activities related to process under review till they are set and fixed.
Scope of supporting systems + tools, with strong focus on digitization analytical tools implementation:
Support the effectiveness of available sales supporting systems such as Sales Force, SAP, JDE, Business Warehouse, PBi and connected programs.
Improvement or amendment of the sales supporting tools where necessary to further increase transparency and efficiency.
Analysis of the non-productive tasks - origins / drivers.
Support the implementation of best commercial practices across Divisions: SF Opportunity Funnel, Forecasting, Order Processing, Pricing (in cooperation with Pricing Management Team).
**Customer satisfaction enhancement**: process + workflow mapping alignment
Participate in the improvement of existing processes between sales/CS and supporting functions / departments
Documentation and support in the implementation of missing processes between sales/CS and supporting functions / departments.
**Support in the implementation of CX metrics**: NPS and others
Knowledge, skills & experience
2-3 years of related business/industry experience
Proven project management skills
High level of results orientation and drive
Familiar with Sales processes and systems
Plastics/ film industry experience preferred
Fluent business English and Spanish skills
Advanced user of MS Office and CRM systems (e.g. Sales Force)
Competencies
**Teamwork**: work comfortably in international group/collaborative settings with business partners, team members and stakeholders and an ability to handle multiple simultaneous projects and meet tight deadlines
Think and act globally
Pro-active thinking and acting
Hands-on, positive, structured
Strong analytical mindset
LI-REMOTE
At kp, Diversity, Equity and Inclusion is vital to our global success. We welcome applicants from all identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. We aim to create an inclusive culture where our employees feel empowered to play to their strengths and see themselves reflected in the organization without regard to race, gender, religion, national origin, age, veteran status, disability, sexual preference, marital status, or inclusion in any other protected class.
