Business Travel Agent

hace 4 semanas

Barcelona, España BCD Travel Corporate A tiempo completo

**Bring your passion and energy to our growing team. We’re hiring**

**Business Travel Agent (French speaker)**
- Full time, Barcelona_

As part of the Travel Consultant Team, you will be the primary point of contact for the customer and provide active travel consultation towards the business customers, including travel details and up-selling of related product. This position is open for experienced Travel Agents, as well as professionals who want to start their career in corporate travel industry. We will provide you all necessary trainings so you can become travel expert

**As a** Business Travel Agent**, you will**
- Search and confirm travel reservations for the customer
- Strong understanding of a client travel policy and can consistently provide consultation to the customer
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties
- Adhere to BCD Travel policies and procedures to maintain quality control
- Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

**About you**
- Relevant travel agent or customer service experience
- Solid working knowledge of the travel industry, policies, procedures, and processes
- Advanced skills on travel industry system GDS Amadeus (a plus)
- Strong verbal and written communication skills in English and French

**About us**

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

**Your life at BCD**

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it Hear why people join BCD and more about the great perks of Life at BCD.

**You’ll be offered**
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated

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