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Digital Product Manager, CRM
hace 7 meses
**Description**:
**About Gartner Digital Markets**:
Gartner Digital Markets is a business unit within Gartner. Our mission is to empower organizations to accelerate growth by helping them embrace the right technology and services.
Gartner Digital Markets is the world’s largest platform for finding software and services. With more than 100 million annual visitors across four buyer destinations—Capterra, GetApp, Software Advice, and UpCity—and 70 localized sites, Gartner Digital Markets helps software and service providers build their brand, capture demand, and understand their market. As the only destination for software and services driven by independent, objective research and verified customer reviews, we help connect providers with in-market buyers to fuel growth across the full funnel.
**What we’re looking for**:
**Why you’ll want to come to work**:
- Support the Sr. Product Manager in maintaining process documentation and communicating product enhancements to all end-users & managers
- Define requirements for specific features & discrete projects as outlined by the Sr. Product Manager
- Communicate product releases & fixes to multiple sales teams as they roll out.
- Work cross-functionally to resolve project roadblocks and come up with alternative solutions if needed
- Prioritize remediation of bugs and analyze key product metrics and user data to develop recommendations for further product development
- Lead and motivate the members of your product delivery team, and work with team leaders and members to improve our processes, efficiency, quality, and overall rate of delivery
**What you’ll bring to the team**:
**Must have**:
- 1-3 years’ experience working in product development, strategy, data analysis, or a related discipline.
- Familiarity with the product development process; experience working in an agile environment is a plus.
- Experience wireframing, prototyping, and writing requirements.
- Excellent written and oral communication, with strong comfort on virtual meetings and speaking to large groups in a remote environment
- Ability to work with and communicate with our internal Tech team, and able to understand and disseminate information appropriately to various team members
- Strong proficiency in SugarCRM
- Experience with Salesforce is a plus.
- Desire for learning & growth within a fast-paced environment
**Check out our video to learn about who we are, and what we do**:
**What you’ll find**:
- Limitless growth and learning opportunities.
- A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
- A chance to make an impact - your work will contribute directly to our strategy.
- Frequent social activities such as movie night, laser tag, bowling, escape room, summer beach party, hiking & bbq, and more
- A hybrid work environment—enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.
- Fresh fruit, snacks, selection of teas, fair trade organic coffee and a fridge full of beer for our Thursday Beer O’Clock.
**What you’ll receive**:
- Competitive compensation.
- 23 days annual holiday and an additional day off for your birthday.
- Private Medical and Dental Care.
- Life and Disability Insurance.
- Public Transport Subsidy.
- Ticket Restaurant Card.
- Childcare Vouchers (Ticket Guarderia).
- IncentiFit - annual reimbursement for health-and-wellness-related activities.
- Pension Scheme.
- Tuition Reimbursement.
- Employee Stock Purchase Plan.
- Employee Assistance Program.
- Gartner Gives Charity Match.
- Relocation Assistance - a specialist to help you with all the appointments and paperwork.
And much more
**What we are**:
- **Action Oriented**:
- **You have what it takes to deliver measurable results, fast. We encourage and guide the vision, roadmap to success and the action it takes to make it happen.
- **Intellectually Curious**:
- **You love learning and are excited by the potential teaching opportunities within your role. You bring respectful, radical candor to your work, with a mindset of desiring ongoing professional and personal development.
- **Collaborative**:
- **You believe in the one team, shared mission philosophy. You are open to giving and receiving feedback and understand the value of working together to accomplish more than could be accomplished alone.
**PLEASE NOTE**:
- Applications must be submitted in English.
- A valid EU visa/passport is required for this position.
**#digitalmarkets**
**#LI-Hybrid**
**#LI-MC1**
**Who are we?**
At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.
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