German Speaking Customer Service Agent

hace 2 semanas


Barcelona, España Bruce A tiempo completo

_Our client is a company specialized in the online Payments, providing software as well as hardware related to digital payments and E-Commerce. To support the increase of their activity, we're looking for a **German Speaking **_**Customer Service Agent** here in Barcelona._

**Missions**:
You will assist B2B customers (merchants) with issues they are encountering with their E-Commerce transactions through the online platform, investigating and troubleshooting their account and payments, while you will be responsible for maintaining a good customer relationship.

**About you**:
You preferably have experience in a call center, strong communication/social skills with a positive attitude towards changes. You master both german and english languages.

In addition, you're a real team player with strong investigation skills and a high curiosity for tech.

You are a service minded person with the ability to handle conflicts in a constructive manner.

**Work environment**:
After a 4 months training and familiarization, you'll work 5 days a week, from Monday to Saturday.

This contract is permanent, 39h/weekly, with an annual gross salary of 18K + bonuses (up to 3.6K).

Tipo de puesto: Jornada completa, Contrato indefinido

Salario: 18.000,00€-22.000,00€ al mes

Beneficios:

- Flexibilidad horaria

Horario:

- De lunes a viernes



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