Support Manager

hace 6 meses

Barcelona, España Cleverep Sales Support S.L. A tiempo completo

We're a fast-growing, early-stage startup. You will have the opportunity to work in a highly dynamic market environment.

You will be working directly with the Sales Team to ensure our customers' happiness every day. You will be the one solving problems and at the same time continuously improving our processes. We need pragmatism, patience, and someone who doesn't accept a "no", but finds a solution.

Tasks
- Hold software demonstrations with customers
- Support the internal sales team with handling the sales process
- Data analysis and data cleaning
- Support with onboarding new clients to the platform
- Collaborate with internal teams (data-, customer success
- and sales-teams)
- Support with product development and implementation of business processes

**Requirements**:

- Ideally previous experience in a dynamic start-up, agency or high growth environment (preferably in SaaS or B2B)
- Good understanding of B2B support processes
- A strong understanding of Excel
- Extremely organized with strong attention to detail
- Passionate about your work
- Comfortable and flexible in a fast-changing environment
- “Quick start” mentality with a high production output
- Excellent written and verbal communication skills, ability to prioritize
- Creative, diplomatic, ability to multitask and handle pressure
- Ability to speak and write in English fluently and idiomatically

**Benefits**:

- Salaries - We offer competitive salaries.
- Flexibility - We offer flexible work hours and remote work.
- Startup Spirit - You will have the opportunity to work in a highly dynamic market environment.

We are B2B sales experts who have packaged our collective knowledge, wisdom, and experience into one sales platform. By providing a SaaS solution and personal coaching/consulting to our clients, we help SaaS companies, consulting teams, IoT businesses, engineering companies, and professional service businesses build their client base and revenue with confidence. We are obsessed with transforming our industry every day for the sake of the clients we serve so that they can keep growing with unrelenting momentum. A commitment to excellence pulses at the heart of all we do, as do honesty and integrity. We only invite the most ardent B2B sales experts to join our team who share our spirit and belief that our success depends on the success of our clients.

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