Technical Consultant
hace 2 meses
**Jobbeschreibung**:
In unserer Business Unit Data Manager RMI unterstützen wir eine Vielzahl von Kundenlösungen, die auf unseren erstklassigen OE-konformen Reparatur
- und Wartungsdaten für Pkw und Lkw basieren. Unsere Daten und Lösungen unterstützen eine breite Palette von Anwendungsfällen: Von einem stark wachsenden Segment von E-Commerce
- und Online-Lösungen über eingebettete oder eigenständige Berechnungstools bis hin zu Handbüchern für den Mechaniker in der Werkstatt.
Als wichtiger Teil des Vertriebsteams unterstützt du die europäischen Sales Manager mit deinem technischen und datenbezogenen Fachwissen. In diesem Zusammenhang identifizierst du TecRMI-Datenlösungen, die das Geschäft und die Anwendungsfälle der Kunden vorantreiben.
Dein Job umfasst die folgenden Aufgaben:
- **Anforderungsanalyse**: Berate die Kunden bei der Anforderungsdefinition für neue RMI-Datenlösungen
- **Passgenaue Lösungen**: Du empfiehlst und wählst Produkte und Lösungen für Kunden auf der Grundlage ihrer individuellen Bedürfnisse aus und zeigst die Vorteile auf
- **Datengetriebene Zielorientierung**: Nutze Daten, um den Kunden zu erklären, wie die Produkte ihnen helfen können, ihre Ziele zu erreichen
- **Kundenprojekte**: Definiere die Projekte, übernehme die technische Koordination in Zusammenarbeit mit den Produktteams und steuere den Kunden-Onboarding-Prozess
- **Kontaktperson**:Kommuniziere mit den Kunden persönlich, per Telefon und per E-Mail, um ihre Bedürfnisse zu verstehen
**Qualifikation**:
- Abgeschlossene Ausbildung oder Studium in einem kaufmännischen/wirtschaftlichen oder technischen Bereich
- Mindestens zwei Jahre Erfahrung im technischen Vertrieb in einem IT- oder automobilbezogenen Bereich
- Interesse an der Automobilbranche, insbesondere am Aftersales, ist ein großes Plus
- Vertrautheit mit dem aktuellen Stand der Technik bei Schnittstellenlösungen, z.B. APIs
- Zielorientierung, gutes Zeitmanagement und die Fähigkeit, Prioritäten zu setzen, um Termine einzuhalten
- Schnelles Denken, um kreative Lösungen zu finden, die den Bedürfnissen und Anliegen der Kunden gerecht werden
- Ausgezeichnete mündliche und schriftliche Kommunikations
- und Präsentationsfähigkeiten sowie eine aufgeschlossene Persönlichkeit mit der Fähigkeit, Menschen für sich zu gewinnen
- Verhandlungssichere Deutsch
- und Englischkenntnisse, um deine deutschen und internationalen Kunden zu beraten
- Bereitschaft zu internationalen Reisen (bis zu 10-15%), nach eigenem Ermessen, Remote-Meetings sind ebenfalls eine Möglichkeit
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