Desktop Support Technician
hace 2 semanas
**Duties & Responsibilities**:
Support, configure, maintain, and troubleshoot PCs and servers.
Be responsible for the setup of new and used computers, including coordination with the user and configuration of new laptops and PCs using Microsoft Image delivery tools.
Troubleshoot hardware and software problems for PC users.
Work with users in person (IT Zone) and via multiple remote tools including Teams and Zoom (Virtual IT Zone) on a regular basis.
Conference Room/Meeting/Audio Visual Support, test equipment as requested and replace needed cables.
Assist in the evaluation, testing, and implementation of new and upgraded PC hardware and software, such as Windows Operating System, MS Office, VPN clients, virus protection software, etc.
**Qualifications**:
BS or equivalent and 1 - 3 years of IT experience.
Strong knowledge of and experience supporting:
Microsoft Office suite
- Outlook
- Microsoft Edge
- Remote VPN clients
- TCP/IP and basic LAN issues
- Linux OS in a Windows AD environment
- Mac OS in a Windows AD environment
- SCCM, Microsoft Windows, Windows Active Directory, and Jamf experience are a plus.
- A strong customer focus and exceptional skills in delivering desktop support are required.
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Valencia, Valencia, España Edwards Lifesciences A tiempo completoInnovation starts from the heart.At Edwards Lifesciences, we're dedicated to developing ground-breaking technologies with a genuine impact on patients' lives.At the core of this commitment is our investment in cutting-edge information technology.This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both...
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