English - Speaking Customer Representative

hace 6 meses

Barcelona, España Webhelp A tiempo completo

**Advisor**

**Location**
- Barcelona, Spain**Language**
- English***

**Description**:
Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.

We are looking for an English - Speaking Customer Representative to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.

What we offer you

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits:

- Full time contract 39 hours/week: Monday to Friday from 9:00 to 18:00
- Salary: 17900 Euros gross/year + up to 2100 Euros gross/year in bonus.
- Great office location in Barcelona
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses

What you’ll experience with us
- As a Customer Representative in our team, you will:
- Provide first Level technical support of the following products: home-range printers, Large format printer, scanners and video-projectors among others, for consumers and business customers
- Provide presales support and accurate information about the products
- Help with reseller Support and under warranty services arrangements

We’ll be a great match if you:

- Are proficient in English
- Have profound knowledge of Windows Operating System
- Have experience in troubleshooting guidelines
- Are a team player and have excellent communication skill or are a strong communicator
- Have strong analytical skills with demonstrated problem solving ability desired
- Can operate in high pressure situations

Who we are

We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day And we will offer you a fun and challenging job that will allow you to develop and grow.

If this sounds like you, join us

We are an equal-opportunity employer

**RRQ23-008012-1-UNITED KINGDOM

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