Field Engineer

Our client, an American tech company based in Spain, specializes in advanced micro-scale technology for eco-friendly irrigation. Their mission is to optimize water, food, and natural resources.

We are seeking a qualified individual to join us as a Field Engineer. In this role, you will be responsible for managerial and technical duties. As a technician, you'll be hands-on with tasks such as installing, commissioning, diagnosing issues, repairing, and operating equipment with patented and non-patented systems. Proficiency in a range of skills, including mechanical, electrical, pneumatic, hydraulic, chemical, and electronic process control systems, is essential for your daily responsibilities. All activities must adhere strictly to relevant environmental, health, and safety standards and regulations. A solid understanding of the practical aspects of fluid dynamics is precious in comprehending the technology, especially regarding fluid flow and pressure in pumps and piping systems. Effective and positive communication skills are crucial for interactions with clients, management, project managers, design engineers, and manufacturing engineers.

If you have the required skills and are eager to contribute to our dynamic team, we encourage you to apply.

Tasks
- Manage the Service Function of the business by keeping track of all field service jobs, interacting with customers,
- Utilize a customer management tool (Hubspot) to create, assign, execute and close service tickets.
- Write service reports.
- Manage service scheduling.
- Install, troubleshoot, and repair basic mechanical devices such as pumps, filtration equipment, air compressors air separators, ozonation equipment, etc.
- Install, maintain, troubleshoot and repair pumping, piping control and piping conveyance components and systems
- Install, maintain, troubleshoot and repair basic electrical supply and electrical control systems
- Install, maintain, troubleshoot and repair basic pneumatic systems including air controls and conveyance systems
- Install, maintain, troubleshoot and repair hydraulic systems
- Operate, install, maintain, troubleshoot and repair SCADA, HMI, and PLC systems
- Conduct various types of water quality testing
- Observe, analyze, and record plant operational data as required
- Implementing a measurable data collection method
- Provide detailed documentation of plant condition(s) and accurate/timely field reports
- Make recommendations for system improvements to management.
- Provide training to operators on system operation and maintenance
- Provide excellent customer service, listening carefully to customer concerns and addressing issues until the customer is satisfied.
- Attend ongoing training events sponsored by company or machine manufacturers to stay up-to-date on the latest technology and repair options
- Become educated through manufacturer coursework/reading manuals on the process and equipment installation, preventative maintenance, rebuilding, repairing and/or replacement techniques and then use those techniques in carrying out your work.
- Work with all stakeholders to maintain a safe work environment on the job site
- Review/recommend/implement Environmental Health and Safety initiatives
- The main markets will be Spain & Portugal
- Travel 30%+ of the time

**Requirements**:

- Functional management capabilities
- Read, write, and communicate effectively and positively in Spanish and English language, Italian would be an asset.
- Physically fit and capable of physically working in the field including some lifting
- Knowledge of operating a computer (Microsoft Outlook, Word, Excel, Power Point, ERP systems, etc.)
- Understand the importance of and capable of carrying out work in a manner that is in compliance with best practice environmental, health and safety rules and regulations
- Have a driving license, properly licensed vehicle and be willing and able to travel
- Energetic and self-motivated
- Persistent and determined to carry out tasks and projects to successful conclusion
- Good time/schedule management skills
- Pleasant disposition, especially when dealing with customers and co-workers
- Ability to be a positive ambassador to / representative of the company
- Creative problem solver
- Able to work in a clean and orderly manner with attention paid to detail
- Read, understand, and make use of mechanical, electrical and process flow drawings
- Ability to perform work with hand and power tools
- Basic understanding of and experience with fluid pumping, electrical, pneumatic, hydraulic, PLC, SCADA/HMI, and other related systems
- Basic understanding of water quality testing

**Benefits**:

- Be part of a stable and growing company
- Work in a multicultural environment
- Good primary and secondary conditions offered by a company
- Career path towards increased responsibility and compensation
- Growth opportunities
- Company computer
- More than 10 years of work experience
- Experience with water systems, water tre