Senior Translations Quality Manager

hace 2 semanas


Granada, España RWS A tiempo completo

**Key Responsibilities**
- Manage the larger and more complex projects for large Life Science clients, specializing in Regulatory work
- Results focused, taking care of: successful running of projects; client account growth; profitability of projects; client satisfaction, numbers and levels of quality issues; advancing technology solutions; and development of direct reports
- Communicate well with senior level client contacts, local offices, freelancers and internal project team members
- Develop processes and methodology to ensure project success and value added service to clients
- Ensure accurate compilation and approval of estimates and proposals for existing clients and potential new customers by complying to the LQI sales process
- Plan projects through risk assessment planning, best process identification, implementation of best methodology and communication to project teams
- Closely monitor projects by the comprehensive and effective use of standardized server project folder structure and thorough filling of project assets and documentation, budgets, change orders, resource request forms, handover documents, MDS, Status.xls, status sheets, timely invoicing and payment tracking
- Produce project schedules using Microsoft Project and thereafter using internal tracking sheet to monitor activity and production
- Escalation point for associates for both project and client issues
- Resolve client and project issues
- Leading conference calls with existing clients and potential new clients
- Monitor, mentor and motivationally encourage project managers and associates
- Train and develop new and junior team members
- Category- Project Management- Job Type- Full-time


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