Linguist

hace 3 semanas

Madrid, España Sabio Group A tiempo completo

Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions.
- Sabio provides expertise and solutions that our customers’ need to respond to the ever-changing world. Our powerhouse products and expertise are mainly around creating state-of-the-art real-time communications platforms, and contact centre system integration. As Sabio we love what we do. We love to learn, we love to experiment, and we love to build the best products, deliver the customer experience we can using the best tools we can find and build. We're brave, we work hard and at our core we are about quality. We want to be challenged and be encouraged to 'dare'. We have a strong problem-solving engineering background and ‘can-do’ attitude, which remains at the centre of everything we do.
- We are currently looking for a passionate and enthusiastic
- **Linguist **to join our team
- We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change.**Key Responsibilities**:

- You will be responsible for auditing, creating and improving our linguistic models, as well as designing, recording and editing the voice-overs required for our projects.
- for our projects. Your responsibilities will also include:

- Interlocution with the client.
- Creating and improving linguistic models
- Design, recording and editing of voice-overs

**Skills Knowledge and Expertise**:

- Required:

- Degree in Linguistics and Applied Languages.
- High level of English (C1).
- We value:

- Degree with specialisation in Computational Linguistics or/and Master's degree in Linguistics.
- High level of Catalan.
- Knowledge and experience in a programming language.
- Knowledge and experience in NLP.

**What do we expect you to achieve in 2 months?**
- Know the vocabulary used in our different recognition options.
- You will know the environment in which we work: repositories, scripts, internal organisation and that of our clients.
- You will be able to understand a static grammar already implemented and detect errors in it when performing an audit.

**What do we expect you to achieve in 5 months?**
- Be autonomous in the different processes of developing a tuning: downloading audios, analysing grammar and producing a report with conclusions.
- Develop small changes in static grammars already implemented.
- Know how vxml code is integrated with recognition grammars and know how to interpret the different properties of vxml that affect recognition: bargein, confidence level, timeouts, etc...

**What do we expect you to achieve in one year?**
- Create static grammars autonomously.
- Be able to identify design errors in voicebot dialogue.

**Benefits**:

- This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company.**Benefits may include**
- Pension Scheme
- Remote/Flexible work
- Life insurance
- Private healthcare
- 25 days paid holiday a year
- Plus many more
- _Benefits are dependant on your base location.)_

**The Small Print**
- Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). _
**_Sabio Group are unable to offer sponsorship on any roles advertised._**
- Department- Support- Employment Type- Full Time- Location- Madrid

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