Transport Supplier Supervisor
hace 1 mes
If you want to make an impact on how consumer goods, products, and food travel around the world on a daily basis, the Transport Supplier Supervisor role is for you The Transport Supplier Supervisor supervises a team of employees’ responsible capacity-facing activities (sales, account management, post-sales support) in order to meet the transportation needs of the customer, deliver a quality experience, and meet organizational financial targets. They are responsible for coaching, planning, leading and directing the work of the team. The Transport Supplier Supervisor builds effective relationships with internal partners to understand customer needs and new or ongoing business opportunities, in order to position the capacity team to deliver on expectations.
**Duties and Responsibilities**:
**Talent Management**:
Provide input to management for the use in developing the branch business plan
Measure, monitor, and communicate updates regarding performance against specific initiatives as outlined in the branch business plan
Daily coaching and performance management. Monitor employee activity, productivity and quality metrics; work one-on-one with employees providing coaching and guidance to drive the right behaviors and improve results. Support employees with problem resolution
Gather data and provide input to support the creation of financial performance goals, including a revenue and expense budget, for the supervised team
Encourage employee feedback through formal and informal channels (engagement survey, manager feedback)
Participate in the recruitment, selection, promotion, and alignment of qualified and diverse talent in designated locations
Assesses team talent as an input to the talent planning process
Work with employees to establish individual metrics and performance goals; regularly review goal progress with employees
**Execution**:
Track and monitor use of technology for key operational activities within the branch
Ensure daily/weekly stand-ups are executed with quality and relevant information is shared in a timely manner
Participate and support carrier procurement strategies for committed capacity process to provide quality coverage options
Utilize analytics to drive decision making, manage employee performance and improve quality. Promote usage among the team to ensure appropriate action is being taken in response to results
Develop and maintain a broad understanding of C.H. Robinson’s products, services, resources and leverage those appropriately
Stay apprised of industry trends and market drivers related to modes, products, services, pricing or verticals
Champion organizational transformation. Work closely with next level leader to drive effective change management and employee adoption of new tools, technology, processes or expectations
Contribute to a positive culture by setting and communicating self and team expectations for ethical behavior and adherence to internal trading rules
Participate in functional projects as needed
**Qualifications**:
**Required**:
High School Diploma or GED
Minimum 7 years of related logistics experience;
4 years experience in Road Freight
2-3 years experience leading teams
Fluent in Spanish and English (written and verbal)
**Preferred**:
Bachelor’s degree from an accredited college or university
Entrepreneurial character
International mindset
Strong ability to persuade, motivate, negotiate, and influence others
Ability to thrive under deadlines and work in a team environment, while also delivering independent results
Driven, enthusiastic, and highly committed
Excellent interpersonal skills
Proficient in Microsoft Office Suite of programs
Values a diverse and inclusive work environment
**WHAT THEY OFFER?**
Real career possibilities and the opportunity to develop your talent in a fast moving, global organization
A fun, positive and open environment which encourages thinking outside the box
Use and develop your language skills in our international work environment. their offices speak over 26 European languages each day.
Compensation includes a monthly salary and bonus based on personal, team performance and business growth
Benefits package which includes: commuter allowance, life insurance, WFH allowance, healthcare plan, ICAS and ESPP, unlimited access to training platform Percipio and GoFluent, Employee Assistance Program ICAS
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