Consular Agent

The Consular Agent in Valencia is a part-time, fully trained, and professional member of the U.S. Mission with responsibility for providing emergency and routine consular services as authorized by 22 USC Section 3943 (Section 303 of the Foreign Service Act of 1980) and the U.S. Department of State regulations in Title 22, Code of Federal Regulations (CFR) 71.1 and 71.6. The Consular Agent reports to Consular Chief or the American Citizens Services Chief at the supervisory post. The Consular Agent’s main responsibility is to protect the interests of and assist U.S. citizens in the Agency’s area of responsibility. The Agent supervises one or more full
- or part-time locally employed Consular Assistants, depending on workload. The Consular Agent is responsible for setting regular business hours to serve the public in coordination with the supervisory post and CA/EX. The Consular Agent is also expected to be on call to handle emergencies and crises affecting U.S. citizens in the Agency’s district whenever needed. The Consular Agent serves as the face of the U.S. Embassy in the Agency’s district, with direct responsibility for forging working relationships with key interlocutors needed to assist U.S. citizens in distress, including local police and immigration, hospital, prison, morgue, media, and local government officials as well as relevant private industry professionals. The Consular Agent also plays a key support role in Mission-wide crisis preparedness and serves to provide on-site assistance and guidance whenever a crisis (natural disaster, terrorist incident, etc.) occurs within the Agent’s area of responsibility.
**LANGUAGE**: Fluent level of English speaking/reading/writing. Fluent level of Spanish speaking/reading/writing.

**EDUCATION**: A post-secondary degree (college or university) is required. Four years’ service in the U.S. Armed Forces may be substituted for this requirement.

**EXPERIENCE**: At least two years’ experience in managing an office and staff and customer service, or two years’ experience in U.S. government service, is required. Previous work experience in a social service field is helpful.

**JOB KNOWLEDGE**: Familiar with procedures and regulations for consular services to U.S. citizens as prescribed in the FAM and Foreign Affairs Handbook (FAH). Familiarity regarding the scope of activities of various host government agencies (immigration, tax, judicial proceedings, etc.) is required. Knowledge of U.S. and local law helpful. Local geographical knowledge of the area of the consular agency as well as geography of the U.S. and host country is helpful

**LANGUAGE**: Fluent level of English speaking/reading/writing. Fluent level of Spanish speaking/reading/writing.